> Markdown version of [/jobs/ext/3806485-coord-it-support](https://www.wearedevelopers.com/jobs/ext/3806485-coord-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Coord: IT Support

- **Company:** Vail Resorts
- **Location:** Hastings, MN, United States
- **Experience:** Starter
- **Salary:** $43,763.0 - $45,760.0
- **Contract:** Temporary contract
- **Skills:** Peripherals, Computer Equipment, Windows Client
- **Published:** October 17, 2026
- **Apply:** https://www.careerjet.com/job/usade11cfd14386c912e04845916db0415/eaa

## About the Role

* Positive, enthusiastic, and friendly
 * Solution oriented with desire to learn new skills.
 * Comfortable around technology.
 * Detail oriented and well organized.
 * Ability to sit and stand for long periods of time.
 * Able to move 50 lbs (with assistance if needed).
 * Work a schedule that will include weekends and holidays.
 * Ability to ski or snowboard at intermediate level, or desire to learn.
 * Valid US driver's license
 * Be able to work without supervision

## Description

The PC Technician: Coordinator is an entry level, on-site, IT position that provides day-to-day support, maintenance, and assistance for all IT hardware and software at a Vail Resorts location. The PC Tech supports and completes a variety of tasks, including providing end-user support for computer hardware and peripherals, creating and updating documentation, and uses a work ticket management system to track progress and document solutions. The PC Technician works as part of the IT team to proactively identify problems and facilitate solutions, repair hardware and software in a Windows Client/Server LAN environment, and support multiple point of sale systems in a manner that provides an Experience of a Lifetime for Vail Resorts employees and guests. The PC Tech prioritizes safety and guest service while living the company's core values to deliver excellent IT support., Be Safe:

 * Prioritize and ensure personal, coworker and guest safety in all aspects of your work.
 * Adhere to company safety policies and procedures.
 * Engage in company trainings and initiatives to support safety.

Serve Others:

 * Provide tier one review and support of software/application issues, escalating as appropriate.
 * Use the work ticket management system to manage start-to-finish work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI).
 * Support the deployment, relocation, and re-installation of IT equipment in offices, outlets, special event sites, etc.
 * Provide exceptional guest service supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime.

Drive Value for the Company:

 * Provide support for resort and remote-location sales points and peripherals.
 * Provide end-user support of IT-approved technology, including workstations, peripherals, printers, telephones, time clocks, etc.
 * Configure, track, maintain and properly dispose of IT approved technology, including workstations, point of sale systems, hand-held devices, peripherals, etc.
 * Create and maintain accurate documentation, as assigned.
 * Strive for continual improvement and growth by actively participating in company and IT-specific training.
 * Suggest and support implementation of new ideas for improving user support and the guest experience.

Do Right:

 * Follow and ensure that all users are following IT-related company procedures, guidelines and policies.
 * Perform tasks with integrity by always doing the right thing.

Do Good:

 * Engage and support the community--contribute to its success.

Be Inclusive:

 * Welcome and engage with all guests and coworkers.
 * Support and engage in the company's diversity, equity and inclusion efforts.

Have Fun:

 * Maintain a positive attitude with all aspects of the job.
 * Enjoy the benefits of working for a ski company and have fun in a way that encourages coworkers to do the same.
 * Other duties and projects as assigned.