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# Epic Grand Central Analyst

- **Company:** TEKSYSTEMS INC.
- **Location:** Little Rock, AR, United States (Remote available)
- **Salary:** $77,000.0 - $120,600.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, Epic Grand Central, Epic Prelude
- **Published:** October 17, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ar/little-rock/758e8c14-7179-48fc-952f-b81297cb0b24

## About the Role

* Current Epic Grand Central certification.
 * Current Epic Prelude certification.
 * Demonstrated experience building and configuring Epic Prelude, including RTE, documents, registration, work queues, and rules.
 * Proven ability to manage and resolve a high volume of tickets, with a focus on Prelude-related issues and requests.
 * Strong analytical and problem-solving skills for complex registration and patient access workflows.
 * Ability to work effectively in a fully remote environment while collaborating with distributed teams.
 * Clear and professional communication skills, both written and verbal, for working with technical and non-technical stakeholders.

Additional Skills and Qualifications

 * Experience working as a Level 3 or senior Epic analyst supporting Grand Central and Prelude.
 * Background supporting Epic in a multi-hospital health system or large physician group environment.
 * Experience with Epic Community Connect implementations or support.
 * Familiarity with ambulatory workflows and integration points with registration and scheduling.
 * Experience participating in Epic go-lives, optimizations, and enhancement projects.
 * Ability to prioritize competing requests and manage workload in a fast-paced environment.

## Description

This fully remote Level 3 Epic Grand Central Analyst role focuses heavily on the Prelude application, including registration, real-time eligibility, documents, work queues, and rules. You will support and enhance an established Epic environment that has been live for several years, contributing to both day-to-day operational needs and larger implementation projects across multiple hospitals and physician groups., * Configure, build, and maintain Epic Prelude functionality, including real-time eligibility (RTE), documents, registration workflows, work queues, and rules.

 * Support Epic Grand Central functionality as a certified analyst, assisting with build and configuration as needed across the Grand Central and Prelude domains.
 * Analyze, prioritize, and resolve incoming tickets, with a primary focus on issues and requests related to Prelude, while also supporting Grand Central when required.
 * Collaborate with clinical, operational, and technical stakeholders to understand business needs and translate them into effective Epic build and configuration.
 * Participate in project work, including large go-lives, system enhancements, and optimization initiatives for ambulatory and other care settings.
 * Ensure build quality and system stability by following established change management processes, testing thoroughly, and documenting configuration and decisions.
 * Provide subject matter expertise for registration and patient access workflows, recommending improvements that enhance efficiency and user experience.
 * Contribute to ongoing support of a multi-entity Epic environment, including Community Connect sites and large physician groups.
 * Participate in occasional onsite activities, such as annual team meetings or major go-live events, to support end users and project teams.