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# Sr. Manager, Solutions Architect SME

- **Company:** GitLab
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Salesforce.Com, SAS (Software), Gitlab, Devsecops
- **Published:** October 17, 2026
- **Apply:** https://www.thejobnetwork.com/job/467a1427-9fdf-4ae5-ab34-c3620b5f948c/sr-manager-solutions-architect-sme

## About the Role

- 5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
- Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
- A record of hiring and developing high-performing technical specialists or SAs.
- Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
- Comfort with data. You can show how your team moves win rates, cycle times and consumption.
- Strong executive presence with customers and internal leaders.
- Experience leading through change, with clear and steady communication.
- Experience running an overlay or specialist team, or launching a new team or product category.


## Description

You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself.

### **What you'll do**

- Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
- Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
- Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
- Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
- Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
- Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
- Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
- Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
- Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
- Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.

, 
- Regional product-category commit attainment and consumption growth.
- Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
- SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
- Account SA satisfaction with SME support.
- Team hiring, ramp time, engagement and retention.
- EAP Participation Rates for your given geography

### **Compensation model**

Variable compensation is tied to regional product-category commit and consumption, aligned to geo sales leadership.

### **About the team**

The regional SME team is part of GitLab's Solutions Architecture organization and works closely with the regional Account SA and Post-Sales SA teams. Together they give the field a consistent technical story from first discovery through production adoption. The team is distributed and all-remote.