> Markdown version of [/jobs/ext/3807398-support-specialist-caregiver-assistance-network](https://www.wearedevelopers.com/jobs/ext/3807398-support-specialist-caregiver-assistance-network). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Support Specialist- Caregiver Assistance Network

- **Company:** CATHOLIC CHARITIES INC.
- **Location:** Springfield, OH, United States
- **Salary:** $47,840.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Salesforce.Com, Data Management
- **Published:** October 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=26aa2adb75eeb476

## About the Role

Strong communication skills in both oral and written forms; ability to present information clearly.
-Excellent organizational skills with the ability to manage multiple tasks independently.
-Patience, good discernment, discretion, and a genuine interest in helping caregivers connect with community resources.
-Extensive knowledge of older adults' needs and family caregiver responsibilities including challenges related to dementia.
-Ability to work effectively with diverse socioeconomic and cultural backgrounds of caregivers.
-Ability to travel within counties: Clark, Champaign,.
Minimum of 1 year experience working with older adults; High School Diploma or GED required.

Preferred:
Experience working directly with family caregivers or in care settings.
Proficiency in Microsoft Office Suite, Salesforce or S-AGE systems.
Bilingual skills in Spanish or other languages preferred.
Associates or Bachelor's degree strongly preferred.
Training in working with older adults preferred.
Volunteer management experience is a plus., * Volunteer management: 1 year (Preferred)

 * senior care: 1 year (Preferred)
 * caregiver support: 1 year (Preferred)

License/Certification:

 * Driver's license and own reliable vehicle (Required)

## Description

* Supports the Caregiver Assistance Network (CAN) by managing local operations and client services.
 * Organizes and facilitates local support groups, educational classes such as Powerful Tools for Caregivers, Creative Connections programs, and special events.
 * Develops relationships with community partners to host programs, recruit volunteers, make referrals to CAN services, and conduct outreach activities including health fairs and community talks.
 * Supports volunteer recruitment and training for support group facilitation, classes, peer mentoring, and Creative Connections with assistance from CAN staff and Volunteer Coordinator.
 * Returns careline phone calls including intake assessments for new clients, providing referrals to community resources, and offering social/emotional support to clients served by the program.
 * Contributes content for monthly newsletters and program calendars relevant to counties served.Supports program data management by conducting assessments and entering client information into Microsoft Forms & Salesforce with staff assistance.
 * Prepares materials for classes, programs, events, and volunteer trainings by copying materials, requesting supplies, creating sign-in sheets, name tags, evaluation forms, and tracking attendance.Attends weekly CAN Staff Teams meetings.Updates existing Standard Operating Procedures (SOPs) or creates new ones as directed by supervisors.