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# Manager Information Technology Services 2, (SG-M3) Item# 00600

- **Company:** NYS Governor's Office of Employee Relations
- **Location:** Troy, NY, United States (Remote available)
- **Salary:** $120,471.0 - $152,238.0
- **Contract:** Internship / Graduate position
- **Skills:** Software Troubleshooting, Information Technology
- **Published:** October 17, 2026
- **Apply:** https://statejobsny.com/public/vacancyDetailsView.cfm?id=227129

## About the Role

* Be reachable for appointment on the Manager Information Technology Services 2 eligible list.
OR

 * Be eligible for 52.6 transfer with one year of qualifying service in a title approved for transfer.

Transfer
For 52.6 transfer to a Manager of Information Technology Services 2 (SG-M3), you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-27 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Additional Comments Preferred Qualifications/Knowledge, skills, and abilities:

 * Demonstrated experience in Technical Writing (more than 2 years to 5 years).
 * Demonstrated experience in Leading Teams (more than 2 years to 5 years).
 * Demonstrated experience in Project Management (more than 2 years to 5 years).
 * Possesses excellent interpersonal skills and communicates with tact and professionalism, in both verbal and in written interactions with peers, management, vendors, technical staff, and stakeholders.
 * Demonstrated ability to work in a team environment, willing to take direction, and work independently.
 * Demonstrated strong troubleshooting, problem solving, and organizational skills.
 * Ability to manage multiple tasks and deadlines.

Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency's mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee's primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

## Description

Duties Description Provide operational leadership and oversee day to day operations of the Scheduling Services, Mail Center, and Facilities Management teams to ensure consistent, high quality service delivery.