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# Content Designer - UX/User-Centred Design

- **Company:** Synergize Consulting Ltd
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Online Transaction Processing, Markdown, User-Centered Design
- **Published:** October 17, 2026
- **Apply:** https://computerjobs.com/us/en/mob/job/56B95015A24E1403DE

## About the Role

* Proven experience as a Content Designer within a digital or online environment.
 * Strong web-writing skills, producing clear, accessible and usable content.
 * Experience applying user-centred design principles to content development.
 * Experience using user research, feedback and metrics to evaluate and improve content.
 * Ability to simplify complex information for a broad audience, including users with lower levels of digital confidence.
 * Experience collaborating with UX/UI Designers, User Researchers, Product Managers and Business Analysts.
 * Experience with content management and publishing systems.
 * Proficiency in Markdown.
 * Excellent communication, stakeholder engagement and interpersonal skills.
 * BPSS clearance.

Desirable Experience

 * Knowledge of public-sector services and business processes.
 * Familiarity with CESA.
 * Experience designing content for transactional government digital services.
 * Experience working in multidisciplinary Agile delivery teams.

## Description

* Lead content design activities across digital services.
 * Research subject matter and engage with stakeholders and subject-matter experts.
 * Translate complex language, processes and requirements into clear, simple content.
 * Draft content that supports UX designs and helps users complete online transactions.
 * Collaborate with User Researchers to test content and assess user understanding.
 * Use research findings, user feedback and performance metrics to refine and improve content.
 * Select appropriate formats and presentation methods to meet different user needs.
 * Build effective working relationships with multidisciplinary teams and external partners.
 * Iterate content throughout the design and delivery process to improve usability and accessibility.