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# Technical Integration Specialist (EMEA)

- **Company:** Constructor
- **Location:** Grenoble, France (Remote available)
- **Salary:** €70,000.0 - €90,000.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), A/B Testing, Application Programming Interfaces (APIs), Software Debugging, Programming Tools, Web Development, Mobile Application Software, JSON, Routing, Open Source Technology, Systems Integration, Web Services, Postman
- **Published:** October 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c46e738727c46135

## About the Role

* Proven experience in customer support or technical support roles
 * Knowledge of REST-based web services, APIs, and integration best practices
 * Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
 * Detail-oriented with a commitment to delivering exceptional customer support
 * Strong problem-solving skills and a proactive approach to issue resolution

Preferred Qualifications

 * Familiarity with structured data formats (JSON, CSV) and basic search/index concepts
 * Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs.
 * Familiarity with A/B testing, understanding of server side and client side contexts, network request routing / HTTP.
 * Familiarity working with open source libraries, JavaScript web application development and integration patterns.

## Description

As a Technical Integration Specialist, you will improve the e-commerce experience for hundreds of millions of users across the world by providing first level technical support to e-commerce companies (our customers) as they integrate their websites and mobile applications with Constructor's platform. This includes:

 * Onboarding support - Collaborating with customers to understand their technical integration needs and assist them through the integration process
 * API and library education - Providing expert guidance on integrating with Constructor's APIs and utilizing open source libraries
 * Troubleshooting - Helping resolve technical challenges and integration issues alongside Customer Success teams
 * Index configuration - Working with customers to ensure their product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results
 * Communication - Acting as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanations
 * Process improvement - Documenting customer interactions, common issues, and solutions, improving integration documentation and customer onboarding