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# Early Careers Content Designer

- **Company:** scrumconnect ltd
- **Location:** Staines-upon-Thames, UK (Remote available)
- **Experience:** Starter
- **Salary:** £35,000.0
- **Contract:** Permanent contract
- **Skills:** Automation of Tests, Service Design, User-Centered Design, Web Content Accessibility Guidelines
- **Published:** October 18, 2026
- **Apply:** https://www.careerboard.com/gb/en/find-jobs-in-United-Kingdom/-3AF29B13E26F30C579/

## About the Role

Essential:

 * 1 to 2 years of industry experience.
 * Experience as a Content Designer in UK public sector or government digital delivery.
 * Knowledge of GOV.UK content design principles, the GOV.UK style guide and the Design System.
 * Proven ability to write clear, plain English for non-specialist audiences, including complex policy or technical subjects.
 * Experience working with user researchers, and using research and data to shape and improve content.
 * Experience designing content for transactional services, such as forms, guidance and notifications.
 * Understanding of accessibility and inclusive content.
 * Experience working in agile, multidisciplinary teams and with stakeholders at different levels.
 * Knowledge of the GDS Service Standard and the role of content across Discovery, Alpha and Beta.

Desirable:

 * Experience writing content for local government, housing, planning or other regulatory services.
 * Experience using analytics and content testing tools to measure and improve content.
 * Experience handing content and guidelines over to a permanent in-house team.
 * A portfolio that shows the evidence behind your content decisions.
 * Experience writing or contributing to bids.

## Description

We're looking for an early-career Content Designer to join a multidisciplinary team. You'll work in a delivery team for a key government client and also support our internal content design activity. It's a chance to build your craft on real public services, with experienced designers around you., Client delivery

 * Work with the Business Analyst, Product Manager and User Researcher to understand the problems and pain points users face.
 * Understand what the service is trying to achieve, and make sure the content supports it.
 * Create content that fits the service design and meets user needs, using GOV.UK content design best practice and the GOV.UK style guide.
 * Write and structure content across the user journey, such as service pages, guidance, questions, error messages and notifications.
 * Improve content based on user research, usability testing, feedback and analytics.
 * Work with the Interaction Designer and developers so content and design work together and the content is built into the service as intended.
 * Get content reviewed and approved by subject matter experts and stakeholders, and explain your content decisions.
 * Write in plain English and make sure content meets accessibility standards (WCAG 2.2 AA).
 * Keep content consistent by maintaining a style and terminology guide for the service.
 * Share what you learn and help raise content standards across the team.
 * Document content decisions, and hand over content and guidelines at the end of the engagement.

Internal activity

 * Contribute to, write and review bids.
 * Support our Intranet and content management.
 * Help colleagues build their skills in GDS content design best practice, and in user-centred design more widely.
 * Contribute to Community of Practice (CoP) activities.
 * Write thought leadership articles.