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# System Software Programmer (ServiceNow) (On-site)

- **Company:** Kyra Solutions
- **Location:** Tallahassee, FL, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** HTML, JavaScript (Programming Language), Computer-Aided Design, Access Control List, Authentication Protocols, Configuration Management Databases, Information Systems, Computer Programming, System Configuration, Data Security, Electronic Mailing, JSON, Performance Tuning, SQL Databases, System Software, Systems Integration, Extensible Markup Language (XML), ServiceNow IT Service Management, Information Technology, Servicenow
- **Published:** October 18, 2026
- **Apply:** https://www.dice.com/job-detail/9c2a5018-de7a-4a23-a77c-1f8b9461e833

## About the Role

* Minimum of 3 years experience configuring, designing, and developing in the ServiceNow Platform.
 * Minimum of 4 years of IT work experience in systems administration and programming.
 * Experience with data extractions and conversions.
 * Knowledge of State and Federal laws applicable to the implementation of an information technology solution.
 * Development experience in JavaScript, HTML, XML, Json, and SQL.
 * Experience integrating with Microsoft.
 * Experience integrating with a third-party system.
 * Knowledge in using Discovery to populate the CMDB, implementing Service Mapping for business service visualization.
 * Knowledge of CSM.
 * Strong verbal and written communication skills and experience communicating with multiple levels of Department staff, from leadership (e.g., Project Director) to technical and functional staff, as well as with external stakeholders.
 * Knowledge of industry and State information technology requirements.
 * Experience with Project Management.
 * Knowledge of State procurement and contract monitoring requirements.

Preferred Skills and Experience

 * Minimum of 5 years experience configuring, designing, and developing in the ServiceNow Platform.
 * Experience Performance Tuning.
 * Experience with Data Security.
 * Experience configuring custom email templates.
 * Experience implementing security policies using ACLs (Access Control Lists), roles, groups, and authentication mechanisms.

Certification

 * Certified System Administrator (CSA)
 * Certified Application Developer (CAD)
 * Certified Implementation Specialist IT Service Management (CIS-ITSM) (Preferred)
 * Certified Implementation Specialist Customer Service Management (CIS-CSM) (Preferred), * Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.