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# IT & Systems Manager

- **Company:** Ziehler Lawn Care
- **Location:** Kettering, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Computing Platforms, Backup Devices, Business Software, System Configuration, Data Systems, Disaster Recovery, Information Technology Operations, Power BI, Systems Integration, EndPointSecurity, Computer Equipment, Information Technology, Api Management, User Administration
- **Published:** October 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9e87a672e3b23570

## About the Role

* 3+ years of IT experience across multiple disciplines, such as systems administration, systems integration, technical support and business applications management.
 * Hands-on experience with CRM and field service or operations software.
 * Hands-on experience developing and maintaining API integrations, automating workflows and synchronizing data across software platforms.
 * Demonstrated experience building and maintaining interactive BI dashboards, using Power BI or similar tools.
 * Hands-on experience configuring, maintaining and troubleshooting computer hardware, networks, mobile devices and business technology systems.
 * Knowledge of cybersecurity best practices, user access management, data protection and backup and recovery procedures.
 * Strong analytical and troubleshooting skills, with the initiative to identify needs, implement improvements and manage competing priorities independently.
 * Strong communication and organizational skills, including the ability to collaborate across departments, manage vendors and explain technical concepts to non-technical team members.

## Description

* Assess our hardware, networks and infrastructure, identify gaps and implement improvements that strengthen reliability and performance.
 * Audit existing technology assets and establish equipment standards, inventory practices and lifecycle plans.
 * Establish and strengthen network and device security, access controls, backups and recovery procedures.
 * Provide hands-on employee support and improve technology setup for onboarding and offboarding.

Primary Ongoing Focus: Connect, Automate & Improve

 * As foundational operations stabilize, your emphasis will increasingly shift toward connecting systems, improving data visibility and implementing new solutions:
 * Develop and maintain API integrations that connect key platforms and keep information synchronized.
 * Build automated reports and interactive BI dashboards that support leadership and departmental decisions.
 * Develop and maintain data pipelines and centralized data solutions to improve reporting accuracy and accessibility.
 * Identify and implement workflow improvements, automation, and practical AI applications.
 * Lead internal technology initiatives in collaboration with teams across departments.
 * Throughout both phases, you'll continue to own day-to-day IT operations and support, manage technology vendors and the IT budget and partner with leadership to establish priorities.