> Markdown version of [/jobs/ext/3814198-noc-technician](https://www.wearedevelopers.com/jobs/ext/3814198-noc-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NOC Technician - **Company:** VDart, Inc. - **Location:** Frisco, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** LTE (Telecommunication), Cloud Engineering, Computer Networks, Databases, Microsoft Office, Wireless Networks, Cyberark, Break Fix, NetScout, Splunk, OpenSearch - **Published:** October 18, 2026 - **Apply:** https://www.careerjet.com/jobad/us68358288c60adf9aad0c99032f9e92c9 ## About the Role * Knowledge and experience supporting Mavenir IMS access/core products (TAS/CSCF, BGCF, MRF, SBC etc) and/OR Ericsson IMS access products (Cloud Native SBG/BGF). * Understanding of telecom protocols (Diameter, HTTP) and wireless network architecture. * Competence in monitoring and operational support tools (One Console, Splunk, OpenSearch, etc.). * Strong communication skills and familiarity with databases and Microsoft Office tools. Education * High School Diploma or GED (required). Key Skills: Telecom, IMS, Alarm Monitoring, RAN, LTE. ## Description * Support capital program deployments through real-time alarm monitoring, initial triage, and break-fix change execution. * Provide 24/7 operational monitoring, ticket handling, and troubleshooting to ensure network stability and minimize post-deployment issues. * Monitor KPIs, alarms, and system degradations, escalating where needed to ensure proper implementation and network performance. * Perform pre- and post-deployment validations to confirm successful upgrades and proactively identify issues. * Respond to alarms from tools such as One Console, Splunk, OpenSearch, NetScout, and CyberArk. * Work closely with deployment teams (e.g., NCI/ATAC) to escalate and resolve service-impacting issues. * Schedule and coordinate critical maintenance and break-fix activities with internal teams and vendors. * Participate in troubleshooting bridges to resolve outages and degradation events linked to capital program deployments.