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# ServiceNow Platform Architect

- **Company:** Diverse Lynx LLC
- **Location:** Louisville, KY, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Systems Integration, SOAPAPI, Technical Debt, Servicenow
- **Published:** October 18, 2026
- **Apply:** https://www.careerjet.com/job/us63cc5fcfe23b4842418fb3716df76a88/eaa

## About the Role

Must-Have Skills:

 * Strong expertise in ServiceNow ITSM, HRSD, platform administration, and custom scoped applications.
 * Integration experience with Integration Hub, REST/SOAP APIs, MID Server, and Flow Designer.
 * Experience with instance strategy, update sets, release governance, and ATF strategy.
 * Knowledge of security model design, roles, ACLs, and PII/PHI data protection.
 * Strong communication skills and experience working with client architects and product owners.
 * Proven experience in enterprise ServiceNow architecture and technical design governance.

Certifications:

 * CSA and at least two CIS certifications are required.
 * CTA or CMA certification is preferred.

## Description

We are looking for an experienced ServiceNow Platform Architect to lead the technical architecture and design governance of a large enterprise ServiceNow platform. The candidate will be responsible for defining platform standards, reviewing technical designs, managing platform health and upgrades, and guiding AI and automation initiatives., * Define target-state architecture and platform standards, including scoped applications, data models, ACLs, and integration patterns.

 * Review and approve technical designs before implementation.
 * Lead design sessions with client product owners and platform teams.
 * Manage platform health, Health Scan remediation, technical debt, and instance performance.
 * Plan upgrade readiness and assess the impact of new ServiceNow releases.
 * Guide AI and automation initiatives involving Now Assist, Predictive Intelligence, and Virtual Agent.
 * Handle escalations for complex P1/P2 technical issues.