> Markdown version of [/jobs/ext/381516-junior-incident-manager](https://www.wearedevelopers.com/jobs/ext/381516-junior-incident-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Junior Incident Manager

- **Company:** Yepoda GmbH
- **Location:** Berlin, Germany
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Asana, Microsoft OneNote, Information Technology
- **Published:** June 4, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=88073c8a70fa0f20

## About the Role

Do you have experience in Project management?, Do you have a Bachelor's degree?, * Education: Bachelor's degree in Business Administration, Operations, Supply Chain, or a related field.

 * Experience: 1-2 years in operations, logistics, project coordination, or incident/support roles.
 * Technical Skills: Proficiency in Excel or GSheets and familiarity with project management tools (e.g., Notion, Asana, Monday.com). ERP system knowledge is a plus.
 * Soft Skills: Strong analytical, coordination, communication, and project management skills.
 * Hands-on: Eager to learn, take on new challenges, and move the company forward.

## Description

* Support the coordination and resolution of operational incidents across key business areas (e.g., Supply Chain, Customer Care, IT Systems, and Logistics).
 * Monitor and identify disruptions in processes and escalate issues when needed.
 * Drive structured incident management processes, ensuring clear communication, documentation, and post-mortems.
 * Maintain incident logs, root cause documentation, and post-mortem analyses to support continuous improvement.
 * Assist in defining and improving incident response workflows, SLAs, and escalation paths.
 * Support the implementation of preventive measures and optimized SOPs to reduce recurring operational issues.
 * Act as a reliable coordination point during incidents, ensuring stakeholders are aligned and informed.


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth)
- [Handling incidents collaboratively is like solving a rubix cube](https://www.wearedevelopers.com/videos/680-handling-incidents-collaboratively-is-like-solving-a-rubix-cube)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)
- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Backend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/196-backend-developer-salary-in-germany-2023)
- [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)
- [Fullstack developer salary in Germany [2023]](https://www.wearedevelopers.com/magazine/197-fullstack-developer-salary-in-germany-2023)
- [Frontend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/195-frontend-developer-salary-in-germany-2023)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)