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# Server & Hardware Support Technician

- **Company:** Select Source International
- **Location:** Minneapolis, MN, United States
- **Experience:** Experienced
- **Contract:** Temporary to permanent
- **Skills:** Desktop Computing, Server Administration, Computer Equipment, Hardware Infrastructure
- **Published:** October 18, 2026
- **Apply:** https://www.thejobnetwork.com/job/e86d9e9f-fcc5-4d17-95f3-7d81da1755ea/server-hardware-support-technician

## About the Role

We are seeking an experienced Server & Hardware Support Technician to provide onsite technical support, computer hardware repair, diagnostics, and maintenance services for Dell systems. The ideal candidate will have hands-on experience troubleshooting Dell laptops and PCs, replacing critical hardware components, and delivering high-quality technical support in a field service environment.

This position offers an opportunity to work with enterprise-level technology, resolve complex hardware issues, and deliver reliable technical solutions directly at customer locations. Candidates should demonstrate strong troubleshooting skills, customer service capabilities, and the ability to work independently., * High school diploma or GED.

 * Hands-on experience in computer hardware repair and field engineering.
 * Experience diagnosing and troubleshooting Dell laptops and desktop PCs.
 * Practical experience replacing motherboards, LCD screens, and other hardware components.
 * Experience with server maintenance is preferred.
 * Strong problem-solving, communication, and customer service skills.

Preferred Experience

 * Two to four years of relevant technical support, computer hardware repair, or field engineering experience.
 * Recent hands-on experience replacing motherboards and LCD screens.
 * Experience supporting Dell enterprise hardware and troubleshooting complex technical issues.
 * Familiarity with server hardware maintenance, system upgrades, and preventive maintenance procedures.

## Description

* Perform onsite installation, troubleshooting, repair, and preventive maintenance of computer hardware and related software.
 * Diagnose and repair Dell laptops, desktop PCs, and associated equipment.
 * Replace defective components, including motherboards, LCD screens, and other computer hardware.
 * Perform advanced hardware diagnostics and resolve technical issues efficiently.
 * Provide field engineering support to enterprise customers and manage assigned service requests from initiation through resolution.
 * Conduct scheduled installations, hardware upgrades, and maintenance activities.
 * Perform server maintenance and troubleshooting as required.
 * Maintain accurate service records, technical documentation, and repair reports.
 * Communicate technical findings, service updates, and recommendations to management and customers.
 * Collaborate with technical teams to resolve recurring issues and improve service delivery.