> Markdown version of [/jobs/ext/3817461-it-field-technician](https://www.wearedevelopers.com/jobs/ext/3817461-it-field-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Field Technician

- **Company:** Pomeroy Assoc., L.P.
- **Location:** Groton, CT, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, System Configuration, Microsoft Office, System Center Configuration Manager
- **Published:** October 18, 2026
- **Apply:** https://www.careerjet.com/job/us521c027434cfaa42f8f09766d05c83f2/eaa

## About the Role

* 1+ years of field support experience
 * Hardware/software installation, support and troubleshooting
 * Experience with Windows 10
 * Experience with MS Office and OS365
 * Configuring new PC?s/notebooks via SCCM imaging
 * Ticket management experience
 * iOS device familiarity
 * Lift and carry up to 40lbs

## Description

* Provides on-site client facing support; including installation, servicing, and repairing systems.
 * Quality checks operational status of system equipment before deployment
 * Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
 * Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.