> Markdown version of [/jobs/ext/3817573-it-operations-administrator](https://www.wearedevelopers.com/jobs/ext/3817573-it-operations-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Operations Administrator

- **Company:** ADAPTIVE SOLUTIONS GROUP
- **Location:** St. Louis, MO, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Collaborative Software, Disaster Recovery, Identity and Access Management, Information Technology Operations, Inventory Management Software, Cloud Services, Software Licensing, Information Technology, Cisco
- **Published:** October 18, 2026
- **Apply:** https://www.careerjet.com/job/usd5dcbf44ae29ba6366f2e6044a1d3260/eaa

## About the Role

* Minimum of 2 years of experience in IT operations, systems administration, technical support, or a related technology role.
 * Experience supporting Microsoft 365, cloud-based services, identity management platforms, endpoint management solutions, or similar business technologies.
 * Experience managing user onboarding and offboarding processes, hardware inventories, software licensing, and IT asset management.
 * Experience coordinating with vendors, managed service providers, and external technology partners.
 * Strong organizational skills with the ability to manage multiple priorities and follow through independently.
 * Excellent customer service, communication, and interpersonal skills.
 * Ability to document processes, maintain technical records, and support operational improvements.
 * Strong problem-solving skills and attention to detail.
 * Ability to handle confidential information with professionalism and discretion.

Preferred Qualifications

 * Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience.
 * Experience supporting enterprise networking, cloud administration, unified communications, or endpoint management platforms.
 * Experience working in multi-site or rapidly growing organizations.
 * Knowledge of business continuity, disaster recovery, and IT operational best practices.
 * Industry certifications such as CompTIA A+, Network+, Security+, Cisco certifications, Microsoft certifications, or similar credentials.
 * Experience leveraging automation, artificial intelligence tools, or process optimization technologies to improve operational efficiency.

## Description

* Coordinate daily IT operations across multiple offices, end users, vendors, and third-party service providers.
 * Monitor and manage service tickets, support requests, and escalations to ensure timely resolution and high-quality service delivery.
 * Administer and coordinate employee onboarding and offboarding processes in partnership with internal stakeholders.
 * Support enterprise technology platforms including collaboration tools, identity and access management solutions, cloud services, communication systems, and endpoint management platforms.
 * Maintain and support network-connected devices, end-user equipment, and related technology infrastructure.
 * Manage IT asset lifecycle activities including procurement, deployment, inventory tracking, maintenance, and retirement of hardware assets.
 * Track software subscriptions, licensing assignments, renewals, account management activities, and change requests.
 * Assist with technology deployments, office expansions, organizational growth initiatives, and integration of newly acquired business operations.
 * Support business continuity and disaster recovery planning, testing, and preparedness activities.
 * Create and maintain standard operating procedures, knowledge base documentation, system diagrams, and process documentation.
 * Promote IT security best practices related to access control, endpoint security, and cybersecurity awareness.
 * Identify opportunities for process improvement, automation, and operational efficiency.