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# Desktop Support Engineer (L1/L1.5)

- **Company:** SFE PARTNERS LLC
- **Location:** Austin, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Virtual Private Networks (VPN), Microsoft Office, ServiceNow IT Service Management, Computer Equipment, Servicenow
- **Published:** October 18, 2026
- **Apply:** https://www.careerjet.com/jobad/us9f4e1825808795103a87b9d0ecbb655e

## About the Role

Required skills: Windows OS and desktop/laptop troubleshooting, Microsoft Office 365 (Outlook, Teams), Active Directory and user account support, ServiceNow or other IT ticketing systems, and hardware/peripheral troubleshooting, workstation imaging and deployment, VPN/VDI troubleshooting, and end-user support.
Strict Screening Requirements:

 * Candidates must be local to Austin, TX and available for Day 1 onsite.
 * Strong, genuine, and verifiable hands-on experience is mandatory.
 * Candidates must be fully prepared and available for Monday's interview.