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# Qualtrics Analytics and Insights Engineer III (CX / XM)

- **Company:** Deloitte T.T.L.
- **Location:** Baltimore, MD, United States
- **Salary:** $110,700.0 - $218,300.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Data Analysis, Information Systems, System Configuration, Customer Data Management, Data Warehousing, Human Resources Information System (HRIS), Python (Programming Language), Salesforce.Com, SAP (Applications), Single Sign-On, Software Engineering, Data Streaming, Systems Integration, Web Services, Qualtrics, Information Technology, Data Analytics
- **Published:** October 18, 2026
- **Apply:** https://dejobs.org/x/x/088A724E45B847CCAD8FAB6C9EA9A59B/job/

## About the Role

* Ability to work independently and collaborate as part of a team
 * Effective written and verbal communication skills
 * Meticulous attention to detail and quality of work product
 * Ability to build and sustain professional relationships
 * Ability to lead projects or workstreams
 * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
 * Strong interpersonal skills and professional demeanor
 * Ability to meet deadlines
 * Ability to provide clear guidance to others, Required:
 * Bachelor's degree preferably in computer science, information systems, data analytics, software engineering, or business analytics.
 * 2+ years of experience advising clients on best-practices of configuration for data collection.
 * 1+ years of experience delivering platform demos and technical walkthroughs to business stakeholders, translating data-driven findings into clear action.
 * 2+ years of experience analyzing customer feedback data and creating dashboard-based reporting.
 * 1+ years of experience using JavaScript or Python to create survey logic, automate platform workflows, or deploy website feedback code.
 * Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.
 * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

 * Qualtrics certification.
 * 2+ years of experience configuring Qualtrics Experience Management (XM) Platform surveys, workflows, embedded data, dashboards, and reporting.
 * 2+ years of experience designing integrations between cloud platforms and customer relationship management (CRM), human resources information systems (HRIS), or data warehouse platforms using application programming interfaces (APIs), web services, or single sign-on (SSO).
 * 1+ years of experience integrating Qualtrics with Salesforce, SAP, or Slack.
 * 1+ years of experience supporting federal, state, or local government agencies or public higher education institutions.
 * 1+ years of experience configuring solutions in environments subject to Federal Risk and Authorization Management Program (FedRAMP) requirements.

## Description

As an Analytics and Insights Engineer III on the Customer Strategy & Design team, you will be responsible for:

 * Translating customer experience program objectives into Qualtrics Experience Management (XM) solution designs that define survey architecture, data models, workflows, and integration requirements.
 * Configuring and optimizing Qualtrics surveys, embedded data, dashboards, automations, and logic for enterprise feedback programs.
 * Building secure integrations between Qualtrics and customer relationship management, human resources information systems, and data warehouse platforms using application programming interfaces, web services, or single sign-on.
 * Deploying unmodified Qualtrics-provided Website/App Insights code in approved global headers or footers; avoiding multiple concurrent snippets; and testing data flow, intercepts, reporting, and workflow performance before production releases.
 * Analyzing customer feedback data, building role-based dashboards, and training stakeholders on reporting and workflow use to support experience management adoption.