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# Lead Cloud Engineer / L3 Support (SME) - Full time -North Chicago IL -

- **Company:** Mpower Plus Rezolve Ai Group Ltd
- **Location:** North Chicago, IL, United States
- **Experience:** Expert
- **Salary:** $120,000.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Amazon S3, Application Services, Microsoft Azure, Bash Shell, Cloud Computing, Cloud Engineering, Continuous Integration, DevOps, Domain Name System (DNS), Github, Subnetting, Virtual Private Networks (VPN), Routing, Platform as a Service (PAAS), Peering, Windows PowerShell, Systems Integration, Scripting, Load Balancing, Cloud Platform System, Microsoft Power Automate, System Availability, AWS Lambda, Amazon Virtual Private Cloud (VPC), Cloudformation, Containerization, Kubernetes, Network Support, Opsworks, CIS Benchmarks, Api Design, Api Gateway, Amazon Simple Queue Service (SQS), Terraform, Api Management, Docker, Jenkins
- **Published:** October 18, 2026
- **Apply:** https://www.dice.com/job-detail/e2b72427-5626-43bb-af7f-5c023f7e5999

## About the Role

Active Azure Administrator (AZ-104) or AWS Solutions Architect - Associate

certification.

 - Experience working in a Managed Services / CloudOps delivery model.

 - Familiarity with CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions).

 - Exposure to security and compliance frameworks (CIS Benchmarks, Azure Policy,

AWS Config).

 - Understanding of cloud cost optimisation.

Container Management

 - Manage and maintain containerised platforms (AKS, EKS, Docker), including cluster

operations, orchestration, scaling, and CI/CD integration.

 - Troubleshoot container deployments, cluster performance, and scaling issues to ensure

high availability and reliability.

PaaS Support

 - Support and manage cloud-native application services including Azure App

Services, Functions, AWS Lambda, and API-driven integrations (API

Management, API Gateway).

 - Manage event-driven and integration services (Event Hub, Event Grid,

EventBridge, SNS/SQS, Logic Apps) across Azure and AWS platforms., Strong experience in Azure and AWS core services

 - Expertise in networking an
d security concepts

 - Hands-on with Kubernetes (AKS/EKS)
 - Experience with Terraform, ARM, or CloudFormation
 - Scripting knowledge (PowerShell & Bash)

 6. Soft Skills
 - Strong communication skills
 - Stakeholder management
 - Problem-solving mindset

## Description

Responsible for L3 cloud platform support across Azure and AWS environments, ensuring stability, scalability, security, and operational excellence. The role includes troubleshooting complex issues, implementing changes, and driving continuous improvement., Cloud Infrastructure Management:
Manage compute services (VMs, Kubernetes, Containers)
Handle storage services (Blob, Disk, File, S3, EBS)
Manage networking (VNET, VPC, Subnets, Peering)

Data Protection:

 - Implement and manage Backup/Recovery solutions
 - Work with Azure Recovery Services Vault, AWS Backup, Cross Region

Replication

Landing Zone & Account Management:

 - Design Enhancement and support Landing Zones
 - Manage subscriptions/accounts, policies, and governance

Networking Support:

 - Troubleshoot routing, VPN, DNS, Load balancing issues
 - Manage Application Gateway, Front Door, ELB

Cloud Configuration Changes:

 - Execute infrastructure changes via automation/scripts
 - Ensure compliance with change management processes, Own platform stability and architecture decisions
 - Lead major incidents and RCA discussions
 - Mentor junior engineers and guide teams
 - Drive automation and DevOps initiatives
 - Interface with clients and stakeholders