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# Software Engineering Technical Leader (Hybrid)

- **Company:** Cisco Systems, Inc.
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $186,900.0 - $267,700.0
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Computer Engineering, Data Centers, IPv4, IPv6, Routing, Software Engineering, Test Execution Engine, Computer Network Operations, System Availability, Information Technology, Enterprise Integration, Open Network Automation Platform, Cisco
- **Published:** October 18, 2026
- **Apply:** https://diversityjobs.com/career/18677132/Software-Engineering-Technical-Leader-Hybrid-California-San-Jose

## About the Role

* Bachelor's degree in electrical engineering, computer engineering, computer science, or a related field, with 12+ years' of experience in network engineering, systems validation, customer engineering, or network operations.
 * Experience with scalable data center architectures, including leaf-spine topologies, routing underlays, network overlays, redundancy, high availability, convergence, capacity planning, and failure-domain design.
 * Applied experience leading solution-level validation, design qualification, or deployment-readiness initiatives for complex data center environments.
 * Experience with network automation, including automated provisioning, configuration validation, test execution, telemetry collection, and operational workflow integration.
 * Experience with lab instrumentation, traffic generators, packet-capture tools, network test platforms, and performance-analysis tools.

Preferred Qualifications

 * Proven ability to solve complex, multi-layer issues spanning hardware, software, protocols, optics, automation, and system-level interactions.
 * Strong technical leadership, multi-functional collaboration, and communication skills, with the ability to translate complex technical findings into clear risks and actionable recommendations.
 * Experience supporting cloud infrastructure or hyperscale cloud customers, with proficiency in IPv4/IPv6, Layer2 switching/design, Layer3 routing protocols, and network optics.
 * Familiarity with Cisco network platforms, automation, and telemetry systems, complemented by strong technical writing and customer-facing presentation skills.
 * Demonstrated ability to lead across organizational boundaries and global time zones, with a proactive approach to problem-solving and operational clarity.

## Description

Join a highly skilled group responsible for validating and ensuring technical readiness of Cisco network solutions for Scale Data Center Infrastructure customers. Our team bridges lab environments and real-world customer deployments, playing a critical role in the reliability and performance of cloud-scale networks. With a diverse mix of engineers and technical leaders across global time zones, we thrive on collaboration and technical depth. The vibe is energetic, solution-oriented, and focused on proactive problem-solving. You'll be part of a team that directly impacts customer satisfaction and the integrity of Cisco's Data Center Solution offerings.
Your Impact

Leading customer escalations and end-to-end technical validation of network solutions, reproducing customer environments and verifying operational workflows. Drive proactive issue discovery and resolution by designing structured test plans, performing hands-on lab testing, and coordinating root-cause analysis with engineering teams. Define and maintain qualification matrices for platforms, optics, and software, ensuring readiness and reliability before production use. Communicate technical findings and risks to both customer teams and Cisco stakeholders, building trust and transparency. Elevate operational standards by developing evidence-driven processes that prevent customer-impacting issues.