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# Help Desk Support Technician

- **Company:** Hire IT People
- **Location:** Jackson, MI, United States
- **Contract:** Temporary contract
- **Skills:** Active Directory, Hardware Design, Windows Remote Assistance, Office365
- **Published:** October 18, 2026
- **Apply:** https://ats.hireitpeople.com/candidate/apply/40859-help-desk-support-technician

## About the Role

* Ideal candidate has experience in Desktop\Laptop repair and troubleshooting, software installation, hardware implementation and active directory administration.
 * Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
 * Must be good at organizing, prioritizing, and planning.
 * Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
 * Candidate must also have excellent communication skills.

## Description

* Selected candidates role will focus on providing all levels of support to our customer base, both remotely and onsite.
 * Candidate will be the initial point of contact with end users requesting IT Support.