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# Technical Support Specialist

- **Company:** Stellar Professionals
- **Location:** Richmond, VA, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Windows, JIRA, Issue Tracking Systems, Servicenow
- **Published:** October 18, 2026
- **Apply:** https://www.dice.com/job-detail/69afc08c-e9ab-477e-9981-b298cf7fc022

## About the Role

* Required Skills (5+ Years Experience):
 + IT Helpdesk & Tech Support: Hands-on experience in end-user support roles
 + Ticketing Systems: Work experience with tools like ServiceNow, Jira, or equivalent
 + Microsoft 365: Proficiency in standard M365 suite applications
 + Troubleshooting: Strong analytical and problem-solving capabilities
 + Customer Service & Communication: Excellent interpersonal skills and attention to detail
 * Preferred Skill:
 + Print Services: Prior experience with print environment support (2+ years desired)