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# Senior IT Business Relationship Manager (BRM), (Hybrid) Richmond VA

- **Company:** Brandon Consulting Associates, Inc.
- **Location:** Richmond, VA, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** Agile Methodology, Continuous Delivery, IT Management, Systems Development Life Cycle, Information Technology
- **Published:** October 18, 2026
- **Apply:** https://www.dice.com/job-detail/fb43d4ed-5279-4294-a29b-de5ce9663178

## About the Role

* Bachelor's degree or six (6) years or more of related experience. (6yrs)
 * Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs)
 * Strong communication skills in writing, speaking and presenting with leadership of all levels. (10yrs)
 * Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs)
 * Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs)
 * Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs)
 * Ability to connect strategy to execution; Strategic thinker. (10yrs)
 * Experience in Product Line planning, development and management. (10yrs)
 * Understanding of client Organization Structure to include Districts and Central Office., Bachelors degree or six (6) years or more of related experience in a role within Information Technology.

Required

6

Years

Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements)

Required

5

Years

Strong communication skills in writing, speaking and presenting with leadership of all levels., Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power., Skilled at conflict negotiation and resolution; Experience dealing with difficult customers/being comfortable in uncomfortable situations., Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions.

## Description

Local candidates to Richmond VA ONLY due to onsite requirements.

 * Two-round interview process: Teams interview followed by a mandatory onsite interview.
 * Hybrid schedule: 2 days onsite, 3 days remote.
 * Must be able to attend the onsite interview and work onsite as required.
 * Parking is not paid by the client

Ideal candidates for this role will innately be a strategic thinker, foster positive/purposeful interactions, build and preserve trusting relationships with assigned business partners throughout the agency. The position will also manage escalations for work within the service, product and project delivery pipelines., * Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.

 * Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
 * Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination.
 * Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
 * Responsible for building and maintaining relationships with assigned business partners.
 * Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
 * Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
 * Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
 * Managing escalations related to technology procurements, projects and service delivery requests.
 * Identifying, championing, and communicating customer needs.
 * Consult and collaborate with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
 * Support continued compliance with client policies, standards, and guidelines.