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# Software Engineer III

- **Company:** Ngrok Inc.
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Expert
- **Salary:** $202,500.0 - $247,500.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, C++ (Programming Language), Code Generation, Continuous Integration, DevOps, Distributed Systems, Protocol Buffers, PostgreSQL, Software Engineering, Datadog, Cloud Platform System, Delivery Pipeline, Kubernetes, Apache Kafka, Build Tools, Terraform, Grpc, Golang
- **Published:** October 18, 2026
- **Apply:** https://startup.jobs/software-engineer-iii-senior-infrastructure-platform-ngrok-inc-10504171

## About the Role

* You have 3+ years of experience as a software engineer
 * You've built and operated distributed systems in AWS or other cloud environments
 * You're comfortable in a statically typed, compiled language such as Go, Rust, C++, or Java (with bonus points for Go)
 * You think operational problems are engineering problems
 * You care deeply about developer experience and scalable systems design
 * You enjoy understanding how systems fail, recover, and evolve over time

Extra credit if you've worked with:

 * Kubernetes, Terraform, nix, PostgreSQL, Kafka, or gRPC
 * Observability platforms like Datadog or Honeycomb
 * Internal developer platforms or builder tooling
 * Networking, infrastructure, or security-focused systems, All candidates must be US-based, and legally authorized to work in the United States.

## Description

The Infra Platform team builds the systems ngrok engineers rely on to build, deploy, and operate ngrok itself. We think about infrastructure the way software engineers think about software: APIs, abstractions, automation, reliability, and developer experience.

We own the internal platform that keeps engineering productive and production stable. That includes build systems, deployment workflows, infrastructure tooling, service reliability, and the glue that connects it all together. Our work touches nearly every engineer at the company, which means when we improve something, everyone feels it.

You'll work on systems with real production load, latency constraints, and reliability requirements. We run a modern stack built primarily around Go, PostgreSQL, gRPC, Kubernetes, Terraform, Protobuf, nix, and AWS. Most of our infrastructure and application code lives in a monorepo powered by extensive code generation and internal tooling that makes complex workflows feel surprisingly manageable.

This is the team people come to when things are scaling, failing, deploying too slowly, or generally behaving like distributed systems tend to behave., * Build and improve the engineering platform: You'll work on the systems engineers use every day to develop, test, deploy, and operate ngrok. Better tooling, smoother workflows, fewer sharp edges.

 * Treat infrastructure like software: You'll automate operational workflows, improve reliability, and build systems that scale cleanly under production load. SRE and DevOps problems solved with software engineering discipline.
 * Improve the developer experience: You'll contribute to builder tools, deployment systems, CI/CD infrastructure, and internal abstractions that make engineers faster and safer when shipping changes.
 * Help keep production healthy: You'll participate in maintaining high uptime and operational excellence by improving observability, reliability, and incident response processes.
 * Raise the engineering bar: You'll mentor teammates, contribute technical direction, and help evolve the architecture and operational maturity of the platform over time.