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# Desktop Support Technician

- **Company:** Siri InfoSolutions Inc
- **Location:** Austin, TX, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Virtual Private Networks (VPN), Microsoft Office, ServiceNow IT Service Management, Servicenow
- **Published:** October 18, 2026
- **Apply:** https://www.dice.com/job-detail/828ef917-1a57-4526-995d-687c578cd751

## About the Role

Required skills: Windows OS and desktop/laptop troubleshooting, Microsoft Office 365 (Outlook, Teams), Active Directory and user account support, ServiceNow or other IT ticketing systems, and hardware/peripheral troubleshooting, workstation imaging and deployment, VPN/VDI troubleshooting, and end-user support.