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# Cloud Solution Architect, AI Solutions and Copilot

- **Company:** Microsoft
- **Location:** Redmond, WA, United States
- **Experience:** Expert
- **Salary:** $106,400.0 - $203,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Azure, Cloud Computing, Microsoft Copilot, Software Engineering, Computer Network Operations, Prompt Engineering, Agentic-AI, Information Technology, M365 Copilot
- **Published:** October 18, 2026
- **Apply:** https://www.salesheads.com/job.asp?id=3456041241&tx=KP2525FFP&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Bachelor's degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
 * OR equivalent experience, * Bachelor's degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting
 * OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
 * OR equivalent experience.
 * 4+ years experience working in a customer-facing role (e.g., internal and/or external).
 * 4+ years experience working on technical projects.
 * Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert , Azure, AI Agents, security certifications).
 * Professional proficiency in Spanish and/or Portuguese is preferred to effectively collaborate with customers, partners, and stakeholders across Latin America.

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

## Description

* Be a trusted advisor and drive business value through AI Transformation : Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
 * Drive Customer Success : Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
 * Leverage Agentic AI : Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
 * Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
 * Accelerate Customer AI Transformation Journey : Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey.
 * Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
 * Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Agents, M365 Copilot, Autopilots, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.