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# Genesys Cloud CX Solution Architect

- **Company:** Computer Task Group, Inc
- **Location:** West Mifflin, PA, United States
- **Contract:** Temporary contract
- **Skills:** Cloud Computing, Databases, Linux, Systems Integration, Genesys, Kubernetes, Information Technology, Docker
- **Published:** October 18, 2026
- **Apply:** https://www.thejobnetwork.com/job/08c565e3-ad1a-4a33-a97e-f75a13e38fff/genesys-cloud-cx-solution-architect

## About the Role

* Genesys Cloud CX architecture, implementation, and configuration.
 * CCaaS, contact center platforms, and solution architecture.
 * Systems integration and customer experience solutions.
 * Knowledge of cloud infrastructure, databases, Docker, Kubernetes, and Linux preferred.

Experience:

 * Proven experience implementing Genesys Cloud CX solutions and integrating enterprise contact center platforms.
 * Strong background in solution architecture and scalable system design.

Education:

 * Bachelor's degree in Computer Science, Information Technology, or a related field preferred; equivalent experience considered.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

## Description

* Design and implement Genesys Cloud CX and CCaaS solutions.
 * Lead platform configuration, development, and systems integration.
 * Develop scalable solution architectures to support customer experience transformation.
 * Collaborate with technical teams to ensure performance, reliability, and seamless integration.