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# IT operations, technical support, help desk

- **Company:** Infinite Computer Solutions Inc
- **Location:** United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Batch Processing, Command-Line Interface, Cloud Computing, Information Technology Operations, Job Scheduling, Linux System Administration, Ansible, Datadog, Enterprise Software Applications, Computer Network Operations, Information Technology, Splunk, Dynatrace, Servicenow
- **Published:** October 18, 2026
- **Apply:** https://www.dice.com/job-detail/88778f4b-8ca8-4009-b7bb-dcafa01098f4

## About the Role

* 1-3 years of experience in IT operations, technical support, help desk, network operations center (NOC), production support, or related technical environments.

 * Bachelor's degree in information technology, Computer Science, Engineering, or related discipline.

 * Experience supporting enterprise applications or production environments.

 * Experience with batch processing, job scheduling, processing dependencies, and validation of job outcomes

 * Core competencies with Linux environments and command line troubleshooting

 * Experience executing approved automation, scripts or deployment/recovery jobs through controlled tooling such as Azure DevOps, Harness, Ansible or equivalent platforms

 * Basic knowledge and/or limited experience with cloud platforms such as AWS or Microsoft Azure.

 * Prior experience using enterprise observability tooling such as Dynatrace and Splunk.

 * Experience working with IT Service Management (ITSM) platforms such as ServiceNow and understanding ITSM processes.

## Description

* Days of operations: Rotating 10-12-hour shifts supporting evening and overnight operations, including weekends and holidays.