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# Production Systems Implementation Specialist

- **Company:** UniFirst Corporation
- **Location:** Wilmington, MA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Software Requirements Analysis, Performance Monitor
- **Published:** October 18, 2026
- **Apply:** https://unifirst.taleo.net/careersection/unf_external/jobapply.ftl?lang=en&job=2605504

## About the Role

* Bachelor's degree or equivalent relevant operational experience.
 * Must be at least 21 years of age, possess a valid driver's license and safe driving record, and hold a valid passport with eligibility for required U.S.-Canada business travel.
 * Ability to travel 50%-75% of the time (approximately 2-3 weeks per month) across North American locations based on deployment schedules.
 * 3-5 years of progressively responsible experience in industrial laundry, production operations, or a comparable operational environment preferred.
 * Demonstrated experience supporting system implementations, equipment or process rollouts, site launches, or cross-functional improvement initiatives.
 * Working knowledge of production workflows, inventory control, resource planning, process standardization, and performance measurement.
 * Experience coaching and training frontline employees and leaders, identifying performance gaps, and implementing corrective actions with follow-through.
 * Experience with UPM, R2R, UBS, automated production systems, or comparable enterprise/plant applications preferred; familiarity with project tracking or continuous improvement methods.
 * Ability to interpret operational reports, analyze data using Microsoft Excel, and communicate findings effectively.
 * Strong project management, organizational, and problem-solving skills, with the ability to coordinate stakeholders, troubleshoot issues, manage competing priorities, and meet deadlines independently in a field-based environment.
 * Strong English communication and interpersonal skills, with the ability to work with minimal supervision and adapt to changing priorities.
 * Ability to lift and carry up to 50 pounds.
 * Bilingual proficiency in English and Spanish strongly preferred.

## Description

* Deployment Planning and Readiness: Coordinate deployment schedules, site readiness assessments, and action plans with Engineering and site leadership. Evaluate staffing, workflows, facility layouts, equipment, and inventory readiness; identify gaps and escalate risks before launch.
 * Operational Implementation: Support on-site deployments, functional validation, workflow configuration, and implementation of approved UPM/R2R processes to ensure safe, efficient production flow and alignment with system requirements.
 * Inventory and Resource Coordination: Assess inventory availability, material constraints, and resource needs; collaborate with cross-functional teams to assign corrective actions, resolve issues, and track progress.
 * Training and Change Management: Deliver hands-on training to managers, supervisors, and production teams on standard work, system functionality, troubleshooting, and performance expectations. Reinforce adoption and address recurring knowledge gaps.
 * Issue Resolution and Performance Monitoring: Investigate deployment issues using operational observations, system data, and stakeholder feedback. Coordinate resolution with Engineering, IT, Production, and site leadership while tracking milestones, system utilization, process adherence, and operational performance. Communicate progress, escalate risks, and recommend corrective actions.
 * Post-Deployment Support and Continuous Improvement: Conduct post-launch follow-ups, verify site ownership and process adoption, document lessons learned, and recommend improvements to deployment playbooks, training materials, and standardized processes.
 * Perform related assignments and support additional Production projects as directed.