> Markdown version of [/jobs/ext/3833784-technical-lead](https://www.wearedevelopers.com/jobs/ext/3833784-technical-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Lead - **Company:** Leidos, Inc. - **Location:** San Diego, CA, United States - **Experience:** Expert - **Salary:** $68,640.0 - $76,960.0 - **Contract:** Permanent contract - **Skills:** VoIP, Data Centers, Network Connections, NIPRNet, Computer Network Technologies, Network Support, Data Analytics, Hardware Infrastructure - **Published:** October 19, 2026 - **Apply:** https://www.beyondsandiego.com/job.asp?id=3451614396&tx=VT656TYI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Must be a US Citizen and possess a DoD Secret Clearance. -HS diploma with 5+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience. -Valid DoD 8570 IAT Level II: Security+ or higher Certification. -Must demonstrated expertise in IT Enterprise Operations. -Excellent customer service skills. -Excellent oral and written communication skills. These Qualifications Would be Nice to Have: -Organized and detail-oriented. -Strong leadership skills. -Self-motivated/ self-directing. -Strong collaboration, prioritization, and adaptability skills required. Relationship building. -Ability to manage and prioritize own work, and that of their team. -Independent decision making. -Analytical thinking; thinking out of the box. -Ability to effectively communicate with all organizational levels (SME to Senior Management). -Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.). ## Description Lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders. -Work in confined spaces, such as raised floors or communications closets; noisy environments, such as data centers and operations centers; and be able to stand or sit for 8 hours at a time. -Utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets. -Identify different colors of wires and cables; correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, computer monitors and digital test equipment such as OTDR (optical time-domain reflectometer). -Judge distance between objects to work safely on ladders and in confined spaces. -Drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required. What You'll Get to Do: -Serve as backup to the Site Operations Lead. -Oversee compliance standards across multiple distributed site locations, ensuring all technicians adhere strictly to operational, technical, and customer-facing Service Level Requirements (SLRs) regardless of their physical locations. -Audit HPSM ticket queues to ensure site-wide adherence to Service Level Requirements (SLRs) and direct technicians to mitigate SLA risks. -Serve as the primary escalation point for critical security events, including Government Data Spillage (GDA) asset recovery and Information Assurance (IA) incident response. -Provide peer-to-peer technical coaching, HPSM documentation training, and procedural mentorship to standard technicians. -Manage NIPR and SIPR KeePass access and oversee the execution of site data calls. -Analyze technical problems at both the detail level and the overall organizational impact level, making independent, data-driven decisions. -Plan, direct, monitor operational and training activities of the site. -Establish relationship with internal customers and other functional managers. -Manage the resolution of customer tickets according to established Service Level Requirements (SLRs). -Work directly with VIP and executive-level customers to provide premier computer and network support. -Ensure proper ticket-handling according to guidelines set in place. -Properly troubleshoot and resolve user computer issues including hardware and software-related concerns. -Ensure customer related tasks are completed within the timeline set. -Troubleshoot and resolve local and networked Multi-Function Devices, printers, and other hardware components. -Assist other technicians in resolving complex issues. -Have core networking knowledge and experience to diagnose and resolve layer 1 network connection issues. -Troubleshooting and resolving Voice over Internet Protocol (VoIP) and Video Teleconference (VTC) issues. -Provide support to a 24/7 operation. -Overtime, Weekend 12-hour Shifts, and Some Holidays will be required periodically.