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# IT Manager

- **Company:** CYBYTECH INC.
- **Location:** New York, NY, United States
- **Salary:** $95,500.0 - $116,000.0
- **Contract:** Permanent contract
- **Skills:** Computing Platforms, Data Security, Monitoring of Systems, IT Management, Information Technology Operations, Professional Services Automation, Product Software Implementation Methods, Software Systems, Information Technology
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0f71c04101669524

## About the Role

* Proven experience managing IT teams within a dynamic environment.
 * Strong knowledge of PSA software platforms, including implementation processes and workflow optimization.
 * Excellent leadership skills with the ability to motivate and develop team members.
 * Solid understanding of IT infrastructure, security protocols, and best practices.
 * Exceptional problem-solving skills with a proactive approach to troubleshooting and system improvements.
 * Effective communication skills for collaborating across departments and presenting technical information clearly.
 * Relevant certifications in IT management or related fields are preferred but not mandatory.

This position offers an opportunity for an experienced IT professional to lead technological advancements within a forward-thinking organization dedicated to operational excellence.

## Description

* Manage and oversee the daily operations of the IT department, ensuring smooth and efficient functioning of all systems and services.
 * Lead and develop IT teams, providing guidance, support, and mentorship to foster a collaborative and productive work environment.
 * Implement, configure, and optimize PSA (Professional Services Automation) software solutions to streamline workflows and improve service delivery.
 * Collaborate with other departments to understand their technology needs and develop tailored solutions that enhance productivity.
 * Develop and enforce IT policies, procedures, and best practices to ensure data security, compliance, and operational integrity.
 * Monitor system performance, troubleshoot issues promptly, and coordinate necessary upgrades or maintenance activities.
 * Stay current with industry trends and emerging technologies to recommend innovative solutions that benefit the organization.
 * Manage vendor relationships related to software implementation and support services.