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# Tier 2 Windows Support Specialist

- **Company:** Astor & Sanders
- **Location:** Reston, VA, United States
- **Salary:** $50,000.0 - $64,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, BIOS, Desktop Computing, Microsoft Office, Laptops
- **Published:** October 19, 2026
- **Apply:** https://www.careerbuilder.com/job-details/tier-2-windows-support-specialist-reston-va--f3870f64-ac7c-4f25-baf2-a10382bd71a3

## About the Role

* 3+ years related experience
 * 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
 * Excellent problem-solving skills
 * Knowledge of Windows operating systems
 * Working knowledge of Microsoft Office Suite
 * Excellent documentation, collaborative and communication skills, both written and verbal

The anticipated salary range for this position is $50000- 64000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.

## Description

Tier 2 Mac/Windows Support Specialist Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Windows Support Specialist candidate. This is a full-time onsite position based in the Reston, VA area. Roles and ResponsibilitiesProvide hardware and software support for Windows and Mac desktops and laptopsConfigure, test and install printers, scanners, network copier/printersUse computer images to install and configure laptops and PCsEnsure latest approved BIOS and patches are applied to PCs and laptopsSupport users with file shares and permissions issuesTrack, log and report each service requestAdditional duties as assignedRequirementsSkills & Experience3+ years related experience6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferredExcellent problem-solving skillsKnowledge of Windows operating systemsWorking knowledge of Microsoft Office SuiteExcellent documentation, collaborative and communication skills, both written and verbalThe anticipated salary range for this position is $50000- 64000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.BenefitsAstor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation (Astor) is an Equal Opportunity Employer.Some of our competitive benefits includeMedical and dental coverage401k plan with employer contributionPaid holiday, vacation, and sick leaveMetro-check programTuition reimbursement