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# Support Administrator ? TOTEX Cluster

- **Company:** Northern Gas
- **Location:** Thornaby, UK
- **Salary:** £29,286.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, SAP (Applications), SAP Project System
- **Published:** October 20, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3028954931-2

## About the Role

* Strong administrative experience
 * Excellent communication skills both written and verbal
 * Proficiency in Microsoft Excel and Word
 * Great time management and multitasking abilities
 * A keen eye for detail and a quality-first mindset
 * A collaborative, can-do attitude

Desirable: A full UK driving licence. Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation.

## Description

We have an exciting opportunity to join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team. This is a key role where you will help ensure the smooth delivery of operations across our gas sites.

As part of the Planning Team, you will be responsible for coordinating a range of administrative tasks including job creation, statutory noticing, and project closure. Your work will directly contribute to the successful execution of our field activities, so attention to detail and a methodical approach are vital.

This role involves regular interaction with both internal teams and external stakeholders, so strong communication skills and a customer-focused mindset are essential. You will be expected to deliver a first-class service, helping to keep projects on track and ensuring compliance with relevant regulations.

In this role you will

 * Create projects in our SAP system based on design and commercial requirements
 * Manage and report NRSWA notifications via SAP/Insight
 * Coordinate with Planners to ensure timely customer notifications
 * Liaise daily with Site Managers to track progress and update the whereabouts report
 * Prepare project files (both digital and paper) for site teams
 * Monitor and refresh safe dig prints
 * Capture data for project e-packs (mains and services)
 * Issue NRSWA registration details post-project closure
 * General office administration to support the wider team