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# Product Owner

- **Company:** HSBC Group
- **Location:** Sheffield, UK
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Collaborative Software, Scrum Methodology, Software Engineering
- **Published:** October 20, 2026
- **Apply:** https://dejobs.org/x/x/6AD25F5DC57049D6B5220C47A969A79B/job/

## About the Role

* Strong experience in a product role, such as Product Owner, Product Manager or an equivalent position.
 * A track record of collaborating with a wide range of stakeholders.
 * Experience managing multiple products, services or capabilities, ideally within a complex organization.
 * Experience managing or coordinating a product of approximately 16 services, or a comparable level of scale and complexity.
 * Experience creating and using product or product roadmaps to drive decisions and delivery.
 * A proven track record of simplifying products, services, processes or operating models.
 * Experience delivering at different stages of the product lifecycle.
 * Knowledge of Project Management, Business Analysis and/or the Software Development Life Cycle (SDLC), ideally in an Agile or Scrum environment.
 * Strong Business Analysis, process design and requirements skills.
 * Excellent verbal and written communication and interpersonal skills.
 * Strong analytical, problem-solving and decision-making skills.
 * Experience identifying practical AI use cases or delivering AI-enabled features is desirable.
 * Understanding of responsible AI considerations, including data quality, privacy, security, bias, accuracy, explainability and human oversight.
 * The ability to translate AI concepts into customer outcomes, product requirements, roadmaps and measurable success criteria.
 * Experience working with technical and non-technical stakeholders to implement AI responsibly.

## Description

You'll be responsible implementation of Artificial Intelligence (AI) across our communication and collaboration platform., * Manage products and services across their full lifecycle.

 * Manage incidents, bugs and operational activities.
 * Provide product support to key stakeholders.
 * Monitor service health, operational resilience and customer experience.
 * Identify and manage risks, issues, dependencies and costs across the product.
 * Ensure appropriate support and operating models are in place.
 * Make evidence-based decisions about when and how to consolidate, replace or retire a product or service.
 * Work with key stakeholders to plan safe transitions and minimise customer disruption.
 * Ensure retirement decisions consider data, records, dependencies, contractual obligations, operational risk and customer impact.
 * Maintain focus on long-term product health while responding to immediate business priorities.