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# Helpdesk Support

- **Company:** vneed tech
- **Location:** St. Louis, MO, United States
- **Contract:** Contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Confluence, JIRA, Okta, Microsoft InTune, Casper Suite, Gsuite
- **Published:** October 20, 2026
- **Apply:** https://www.dice.com/job-detail/fc9eb3ee-7ab5-412d-956a-c8c1a6e1e790

## About the Role

Provided Level 1 support

 - Okta
 - Google workspace
 - Windows laptop, Intune
 - MacOS laptops, Jamf
 - Jira/confluence
 - Slack

Roles & Responsibilities

 - Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of Client employees.
 - Strong time-management and communication skills.
 - Travel onsite for our CEO's technical needs.
 - Must work from office (St Louis) 5 days.
 - Must have reliable transportation even for off-peak hours.
 - Onboard and offboard users by following our robust documentation.

## Description

Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of employees.

 - Strong time-management and communication skills.
 - Travel onsite for our CEO's technical needs.
 - Onboard and offboard users by following our robust documentation.