> Markdown version of [/jobs/ext/3843862-epic-secure-chat-voip-analyst](https://www.wearedevelopers.com/jobs/ext/3843862-epic-secure-chat-voip-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Epic Secure Chat-VOIP Analyst

- **Company:** Healthcare IT Leaders
- **Location:** Louisville, KY, United States (Remote available)
- **Contract:** Temporary to permanent
- **Skills:** Health Informatics, VoIP, Software Troubleshooting
- **Published:** October 20, 2026
- **Apply:** https://www.dice.com/job-detail/cc01d38d-f3a7-4aa0-8bbb-ce268ae302e3

## About the Role

* Hands-on implementation experience with Epic Secure Chat.
 * VoIP experience is required, including an understanding of voice communication technologies and related infrastructure.
 * Experience supporting healthcare IT implementations and collaborating with cross-functional teams.
 * Strong troubleshooting, communication, and problem-solving skills.
 * Ability to work independently in a primarily remote project environment and travel onsite when needed.

## Description

Our client is seeking an experienced Epic Secure Chat Analyst with VoIP experience to support an implementation project in Louisville, KY. The ideal candidate will have hands-on experience implementing Epic Secure Chat and a strong understanding of Voice over Internet Protocol (VoIP) technologies within a healthcare environment.

This is a minimum six-month contract with potential extensions. The position is primarily remote, with occasional onsite attendance required for key project milestones, meetings, or go-live support.
Key Responsibilities

 * Support the implementation, configuration, testing, and deployment of Epic Secure Chat.
 * Collaborate with clinical, IT, telecommunications, and infrastructure teams to ensure seamless integration with existing healthcare communication systems.
 * Apply VoIP knowledge to support communication workflows, connectivity, and integration requirements.
 * Troubleshoot implementation issues and coordinate resolution across technical and application teams.
 * Support testing, go-live readiness, and post-implementation activities as needed.
 * Participate in project meetings and attend onsite milestone events when required.