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# IT Project Manager

- **Company:** Core Technology Solutions Limited Liability Company
- **Location:** Columbia, SC, United States
- **Experience:** Experienced
- **Contract:** Temporary to permanent
- **Skills:** Amazon Web Services, Cyber Security, Medicaid Management Information Systems (MMIS), Systems Development Life Cycle, Release Management, Enterprise Software Applications, Os Ticket
- **Published:** October 20, 2026
- **Apply:** https://www.juju.com/job/16_aacf0d713

## About the Role

* 5+ years of prior experience managing system operations and or administrative program functions for claims and/or encounter processing in healthcare environment.
 * 5+ years of experience in project management - managing system implementations or enhancements.
 * 3+ years of experience managing external vendors who provide system development.

Preferred Experience:

 * Prior experience managing operations of Medicaid Enterprise systems.
 * Knowledge of system development lifecycle.
 * Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts.
 * Experience with ticketing software.
 * Experience with writing standard operating procedures for new system implementations.

Required Education:

 * Bachelor's degree in a technical, business, or healthcare field.

Certifications:

 * AWS Cloud Certifications (Preferred)

## Description

Seeking an IT Project Manager with experience supporting Medicaid Systems, and this position will focus on the MMIS systems, including replacement systems to be implemented. This a long term contract (12 month minimum) with a possibility of extension. Candidate must be a resident of South Carolina and commutable distance to Columbia, SC as this is a hybrid position - 3x a week in office.
What You Will Do In The Role:

 * Consultant will be the lead for MMIS Medicaid Systems Operational Management.
 * Lead teams that support business-critical operations for MCO enrollment, claims and encounter processing and payment and other support functions.
 * Oversee, coordinate, and perform operations and support activities for MMIS,
 * Encounter Processing System, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.
 * Maintain an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. These teams provide production support, helpdesk, interface/EDI support, and stakeholder monitoring and Oversee incident and issue management.
 * Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely resolution of production issues.
 * Identifies and mitigates operational issues and ensures decisions and actions are
 * well-documented.
 * Handles internal and external escalations and requests and ensures they are satisfactorily resolved, communicating issues and outcomes to appropriate personnel. Ensures work is assigned appropriately and escalations are resolved in a timely and effective manner.
 * Ensures compliance with security (CMS, SSA, etc.) and monitors all findings and recommendations to completion.
 * Works with contract monitor to ensure SLAs are set and monitored.
 * Promotes workforce engagement and a safe, professional, and productive work environment for all team members.
 * Implements, monitors and follows Standard Operating Procedures and alerts team when practice differs from SOP.
 * Oversees release management activities stakeholder communication, pre-implementation planning, readiness checks, and post-implementation monitoring.
 * Provide support to change management by performing and coordinating backlog grooming and maintenance and ensuring compliance with appropriate approval gates.