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# AI Solutions Engineer, People & Culture

- **Company:** Zscaler, Inc.
- **Location:** Bellevue, WA, United States
- **Salary:** $117,250.0 - $167,500.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Encodings, Prompt Engineering, Agentic-AI, Claude, Google Gemini
- **Published:** October 20, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3459962937&tx=KR3131FFP&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* You are a "Figure-it-out" person who navigates ambiguity with ease and addresses fundamental process issues rather than bolting AI onto the current state
 * You are technically fluent and a proven builder with a portfolio of shipped, adopted GenAI agents, hands-on with skills, MCPs, data, automations, prompt design, and evals
 * You are a force multiplier who teaches as you work, measuring your success by the new capabilities you leave behind in others
 * You are a champion of adoption and change management who brings stakeholders along and ensures deployments stick in real-world applications
 * You are deeply aware of the risks associated with people data, building with care while defining the long-term playbook for an AI-native HR function, * Demonstrated hands-on experience building AI agents, automations, or tools that changed how real work gets done
 * Technical fluency sufficient to design agents architecture and instructions, work with MCPs and governance systems, and evaluate outputs at the system level without needing engineering handholding.
 * Track record of taking solutions from problem identification through real adoption while simultaneously upskilling others through training, enablement, or sustained co-working
 * Highly autonomous, self-directed, and comfortable operating as a senior individual contributor in a domain being invented in real time

What Will Make You Stand Out (Preferred Qualifications)

 * Sit at the rare intersection of engineering depth and HR practice, ensuring we avoid both technically correct agents that the field ignores and HR prototypes that do not scale
 * Possess a deep understanding of how to balance cutting-edge agent building with the practical realities, risks, and sensitivities of HR operations
 * Drawn to early-stage, high-impact opportunities and eager to be a primary author of the playbook for AI-native HR

## Description

We are looking for an AI Solutions Engineer, People & Culture to join our team. This is a hybrid role (in office Tuesday-Thursday) in our Santa Clara, CA HQ or Bellevue, WA office, reporting to the AI Transformation Director in the Global People & Culture Organization. Human Resources is being transformed around Human + AI optimization, and you will be the driving force behind this transformation. Part builder, part co-builder, and part teacher, you will spearhead our transition to an AI-native HR function by encoding the judgment of our best practitioners into safe, governed agents that seamlessly integrate with human ingenuity to unlock unprecedented outcomes.

What you'll do (Role Expectations)

 * Design, deploy, and continuously improve the most impactful and high-risk agents using Gemini agent builder, Claude, Codex, and MCP integrations, owning the full maturity path from initial prototype to a hardened, governed product
 * Pair deeply with subject matter experts-from compensation analysts to recruiters-to build domain-specific agents, transferring your technical craft so they can independently maintain and evolve their own tools
 * Redesign workflows from the inside out to ensure we solve fundamental process issues rather than simply automating a broken system
 * Operate what you ship as a true product owner by monitoring adoption, diagnosing failures, and guiding stakeholders to turn skeptics into sponsors
 * Partner closely with the AI Center of Excellence and Forward Deployed Engineering team to solve the hardest technical integration challenges on shared rails, as well as co-create mature governance standards