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# Sr Desktop Support Tech

- **Company:** Cyber Resource Provider LLC
- **Location:** Richmond, VA, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** Microsoft Windows, BIOS, Microsoft Outlook, Microsoft Office, Microsoft Operating Systems, System Center Configuration Manager, Remote Desktop Services, Software Tools, Software Deployment, Office365, Peripherals, Computer Equipment, DameWare
- **Published:** October 20, 2026
- **Apply:** https://www.dice.com/job-detail/886b04ef-0b64-41d8-80c3-8042aad7c73f

## About the Role

* Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge ofMS Office including Outlook and MS365.

Considerable knowledge of pc hardware, peripherals & networks

Considerable knowledge of Laptop Refresh

Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

Excellent troubleshooting skills

Ability to perform software installations, configurations and troubleshooting hardware and software.

Considerable knowledge of SCCM/SMS

A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

Excellent problem-solving, analytical, and team-working skills.

Excellent customer service, communication and interpersonal skills.

An openness to learning new technologies.

## Description

Virginia Tax seeks qualified resource to be responsible for