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# FMS Information Systems Assistant

- **Company:** Rochester Institute of Technology
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $45,032.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Systems, Linux, Operational Data Store, Scripting, Data Management
- **Published:** October 20, 2026
- **Apply:** https://www.juju.com/job/23_5DC78D6799792B485AA12DFD4A284547

## About the Role

Knowledge of operating systems such as Windows or Linux Knowledge and use of system management tools and scripting languages Skill in testing, patching, and maintaining systems Skill in troubleshooting and performing root cause analysis Ability to work independently or as part of a team Ability to communicate effectively to both technical and non-technical colleagues, team members, and vendors

## Description

Performs routine system maintenance for department systems to ensure proper functionality and availability Troubleshoots basic and common technical issues Evaluates system functionality and identifies areas for improvement, including test patches and upgrades Maintains, configures, and tests future system applications and functionality Drafts, manages, and updates user protocols, guides, and similar documentation Provides training and support to end users Other duties as assigned, Minimum Education & Experience Associate's degree in a related field. 2 years of relevant experience. Equivalent combination of experience and education may be considered. Job Level Overview Operations, Administrative, Service, or Technical Support Level 2 - an intermediate level role with working foundational knowledge and skills to perform routine and occasionally non-routine tasks. Tasks may require interpretation or deviation from standard procedures. May provide assistance to entry-level staff. FMS Information Systems Assistant is part of the FMS Operations Center, providing administrative, technical, and data management support across FMS. The position supports departmental systems, maintains critical operational data, assists with technology-related needs, and helps ensure the accuracy and efficiency of business processes. The role also develops and maintains documentation, coordinates equipment and asset records, and serves as a resource for department-wide information systems
and operational support. Benefits