> Markdown version of [/jobs/ext/3845430-pickup-operations-sr-expert](https://www.wearedevelopers.com/jobs/ext/3845430-pickup-operations-sr-expert). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Pickup Operations Sr Expert

- **Company:** SwiftX, Inc
- **Location:** Corona, CA, United States
- **Experience:** Expert
- **Salary:** $80,000.0 - $100,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Routing
- **Published:** October 20, 2026
- **Apply:** https://www.careerbuilder.com/job-details/pickup-operations-sr-expert-eastvale-ca--9a61bd84-3ece-44df-b2fa-b0c6217cda23

## About the Role

Service Level Agreement (SLA), Maintain Compliance, Operations Management, Operations, Cost Control, Operational Audit, Cost Analysis, Transportation Routing, Performance Metrics, Time Management, * Bachelor's degree preferred

 * 5+ years of experience in logistics operations, transportation coordination, dispatch management, or pickup operations
 * Strong understanding of logistics routing, dispatch processes, and customer service operations
 * Experience managing operational KPIs and process improvement initiatives
 * Strong analytical, communication, and leadership skills
 * Ability to manage multiple priorities in a fast-paced logistics environment
 * Proficiency in Excel and operational reporting tools
 * Bilingual in Mandarin and English

## Description

* Manage overall pickup operations and ensure SLA compliance across service regions

 * Monitor and improve customer pickup timeliness and operational performance
 * Oversee driver dispatch operations and optimize daily routing efficiency
 * Coordinate pickup operations for key accounts and large-volume customers
 * Investigate and resolve pickup-related operational exceptions and service failures
 * Analyze pickup operational costs and implement cost control initiatives
 * Optimize pickup routes and dispatch planning to improve efficiency and service levels
 * Monitor pickup KPIs, including on-time pickup rate, route utilization, service quality, and operational productivity
 * Collaborate cross-functionally with warehouse, transportation, and customer service teams
 * Develop operational processes and continuous improvement initiatives to support scalable growth
 * Support peak season pickup capacity planning and operational contingency management