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# Services Operations Center Analyst

- **Company:** TEKSYSTEMS INC.
- **Location:** Dublin, OH, United States (Remote available)
- **Salary:** $52,000.0 - $72,800.0
- **Contract:** Temporary to permanent
- **Skills:** Amazon Web Services, Microsoft Azure, Batch Processing, Cloud Computing, Linux, Monitoring of Systems, Information Technology Operations, Linux System Administration, Windows Servers, Red Hat Enterprise Linux, Enterprise Software Applications, Grafana, Software Troubleshooting, Vmware, Control M
- **Published:** October 20, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/oh/dublin/a201e7a8-2ab4-452c-ba25-33059aa85129

## About the Role

* Experience working in a NOC, SOC, Service Desk, Command Center, or similar 24x365 operations environment
 * Strong troubleshooting and issue-resolution skills
 * Experience with incident management and escalation processes
 * Hands-on experience supporting Linux environments
 * Strong verbal and written communication skills
 * Ability to remain calm and effective during high-priority incidents
 * Comfortable working across multiple technologies and operational disciplines

Preferred Skills

Experience with one or more of the following:

 * Microsoft Azure
 * AWS
 * VMware
 * Linux / Red Hat
 * Windows Server
 * Control-M
 * Enterprise monitoring and observability tools
 * Automation and scripting
 * Batch processing environments
 * Change management and production support operations, The ideal candidate is a well-rounded IT operator who can work across infrastructure, applications, monitoring, incident response, and operational processes. We're seeking someone who enjoys learning new technologies, collaborating with multiple teams, and supporting mission-critical systems in a fast-paced environment., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Triage
Writing
Operations
Management
Automation
Communication
Observability
Change Requests
Incident Response
Cloud Technologies
Business Valuation
Service Operations
Incident Management
Learning Development
Full Stack Development
Business Transformation
Continuous Improvement Process
Enterprise Application Software
Information Technology Operations
Troubleshooting (Problem Solving)
$52,000 - $72,800 / yr
Posted yesterday, Are you a well-rounded IT operations professional who enjoys troubleshooting, monitoring enterprise systems, and responding to critical incidents? We are seeking a Service Operations Center (SOC) Analyst to join a highly visible operations team responsible for supporting large-scale infrastructure and business-critical services in a 24x365 environment. This is an excellent opportunity for candidates with experience in a NOC, SOC, Command Center, Production Support, or Infrastructure Operations environment who want to expand their exposure to cloud technologies, enterprise infrastructure, and incident management., * Monitor enterprise applications, infrastructure, and critical business services

 * Identify, troubleshoot, and escalate incidents and outages
 * Perform incident management activities including triage, communication, and resolution coordination
 * Execute approved change requests and operational procedures
 * Communicate service health and status updates to stakeholders
 * Collaborate with cross-functional technical teams to resolve issues
 * Support continuous improvement initiatives, automation efforts, and operational efficiencies
 * Help maintain service availability, stability, and performance across a complex enterprise environment