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# AI Solutions Architect

- **Company:** ExlService Holdings, Inc.
- **Location:** Phoenix, AZ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Cloud Computing, Collaborative Software, Microsoft Office, Microsoft Project, Microsoft PowerPoint
- **Published:** October 20, 2026
- **Apply:** https://www.juju.com/job/23_7608249527C164E9086D661FEBE16EE8

## About the Role

Minimum 5-years experience in AI & ML Should have a Master's Degree or above Banking/Financial services background preferred Should be strong in Design and implement scalable, secure, and efficient solutions to meet business requirements Good knowledge in Cloud technologies, AI/ML Strong organizational, problem solving and analytical skills Proficient in the use of MS office, MS project, vision and other collaboration tools Exceptional PowerPoint designing and presentation skills Experience with Contact center - Nice to have. Excellent verbal and written communication for technical and non-technical audiences with the ability to tailor and deliver communications to all levels of organizations from project teams to executive leadership Willingness to take initiative and learn new capabilities on the Job Willingness to maintain flexible work schedules. This role will require collaborating with stakeholders in different time zones.

## Description

Develop strategic recommendation to drive business growth and improvement Collaborate with cross functional teams to identify and prioritize technical requirements Participate in vendor evaluations and selection process for CCaaS and AI solutions Strong in designing and implementing scalable, secure, and efficient solutions to meet business requirements Ensure solution aligns with organizational technology strategy Monitor and evaluate the effectiveness of strategic initiatives Participation in stakeholder interviews and documentation of business and technical requirements Develop and maintain technical roadmaps and architectural standards Collaborate with cross functional teams to identify and prioritize technical requirements