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# Technical Support

- **Company:** V-Soft Consulting Inc.
- **Location:** Louisville, KY, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Databases, Computer Literacy
- **Published:** October 20, 2026
- **Apply:** https://www.juju.com/job/2_166812683

## About the Role

* Languages: Spanish, * Laptop or PC in good working condition, good internet, 2 monitors required, must be able to support Windows 10 and be able to download software. No Mac., * HS Diploma and College background required.
 * Light IT background preferred.
 * Prior customer service experiences a must.
 * Excellent communications skills.
 * Computer literate; exposure to Windows environment.

## Description

* Provides assistance to customers during all phases of the inventory process.
 * Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
 * Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
 * Prepares and enters required client information/requests into departments database to document customer interaction and resolution.
 * Works under close supervision to answer questions regarding company products and services.
 * Directs callers to appropriate resources, * Escalates complex questions to more senior representatives Qualifications