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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Pc Deployment Technician - **Company:** TEKSYSTEMS INC. - **Location:** Columbus, OH, United States - **Salary:** $44,200.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, CompTIA Network+, Desktop Computing, Image Management, Network Troubleshooting, Network Connections, Wireless Networks, CompTIA Strata - PC Hardware Technology Engineer, Information Technology, Laptops - **Published:** October 20, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/oh/columbus/866aa1b1-5187-4409-a762-ab5f7389be6b ## About the Role Empathy Coaching Operations CompTIA A+ Reliability Punctuality Adaptability Self-Starter Communication Team Oriented Professionalism Customer Service Computer Science CompTIA Network+ Rapport Building Active Listening Strong Work Ethic Connected Devices Solution-Oriented Peripheral Devices Business Valuation Microsoft Windows 10 Constructive Feedback IT Service Management CompTIA Certification Full Stack Development Network Troubleshooting Business Transformation Interpersonal Communications Troubleshooting (Problem Solving), * Professional experience in PC break/fix support or equivalent hands-on experience building and repairing personal computers. * Demonstrated ability to deploy and configure desktop and laptop hardware, including imaging and setup of Windows 10 devices. * Experience with hardware deployment and network connectivity, including connecting devices to wired and/or wireless networks. * Strong Level I troubleshooting skills for desktops, laptops, printers, and related peripherals. * Familiarity with IT Service Management (ITSM) tools and intake processes for incident and request management. * Excellent customer service skills, with the ability to be relatable, reassuring, and empathetic when assisting end users. * Strong verbal and written communication skills, including active listening and the confidence to ask clarifying questions. * Proven reliability, punctuality, and professional demeanor in previous roles. * Ability to work effectively both independently in the field and as part of a collaborative team. * Willingness and ability to travel between multiple healthcare locations within Ohio on a regular basis. * Strong work ethic, with a motivated, proactive, and self-starting approach to daily tasks. * Social adaptability and the ability to interact comfortably with medical staff, IT professionals, and other stakeholders. * Consistent employment history demonstrating job stability, ideally in IT or customer service environments., * Bachelors or Associates degree in Computer Science or a related field (or equivalent practical experience). * Relevant CompTIA certifications such as A+, Network+, or Security+. * Hands-on experience with Windows 10 imaging and deployment processes. * Experience working in a healthcare or similarly fast-paced, mission-critical environment. * Ability to remain coachable, accept constructive criticism, and incorporate feedback into daily work. * Positive, team-oriented mindset that emphasizes collaboration and mutual support. * Strong interpersonal skills with the ability to build rapport quickly with diverse user groups. * Professional, polished, and dependable presence when representing the IT organization at various sites. Work Environment This is an on-site, traveling field technician role based in Ohio, supporting various healthcare and corporate locations across the state. You will work primarily in a dynamic healthcare environment, including clinical areas, offices, and administrative spaces, frequently interacting with medical staff and IT professionals. The setting is often fast-paced and mission-critical, requiring flexibility, adaptability, and a calm, professional demeanor. The work is hands-on with PCs, laptops, printers, and network-connected devices, with significant use of Windows 10, imaging tools, and IT Service Management systems. Travel between sites is a regular part of the role, and you should expect to move equipment, work at different workstations, and adjust to varying facility layouts and conditions. Attire should be professional and appropriate for both clinical and corporate environments, reflecting a polished and reliable presence while working directly with end users. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description This on-site, traveling PC Deployment Technician (Device Refresh Technician) role supports a large healthcare system across multiple locations in Ohio. You will focus on hardware lifecycle refresh and deployment, ensuring medical staff have reliable, up-to-date technology to deliver high-quality patient care. The position combines hands-on technical work, troubleshooting, and customer-facing support in a fast-paced clinical and corporate environment, with potential involvement in multiple concurrent IT projects., * Deploy and install PCs, laptops, and related hardware at various healthcare and corporate locations, ensuring all devices are properly imaged and configured. * Connect devices to the network, verify connectivity, and perform basic network-related troubleshooting as needed. * Perform Level I troubleshooting and break/fix support for Windows 10 desktops, laptops, and peripherals, resolving issues in real time. * Support hardware lifecycle refresh activities, including laptop and desktop refresh, printer refresh, and workstation builds. * Assist with project-based work such as Room of the Future initiatives, corporate office decommissioning, and workstation build-outs as assigned. * Follow established intake and ticketing processes within IT Service Management (ITSM) tools, updating records accurately and in a timely manner. * Collaborate closely with other IT team members and project teams to coordinate deployments and minimize disruption to clinical operations. * Work independently in the field to complete assigned tasks, while proactively communicating status, risks, and needs to the broader team. * Interact directly with medical staff and other end users, providing professional, empathetic, and solution-oriented customer service. * Explain basic technical concepts to non-technical users in a clear and reassuring manner, ensuring they feel supported throughout the refresh or repair process. * Adhere to all site-specific procedures and guidelines while working in clinical and corporate environments. * Maintain a high level of punctuality, reliability, and professionalism while traveling between and working at different facilities. * Adapt to changing priorities, evolving business needs, and workload fluctuations across multiple concurrent projects. * Seek assistance when needed, accept constructive feedback, and apply coaching to improve performance and technical skills. * Contribute to a positive, team-oriented culture by supporting colleagues, sharing knowledge, and prioritizing overall team success.