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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Student System Support Technician - **Company:** SDCCD - **Location:** Washington, DC, United States - **Experience:** Experienced - **Salary:** $64,209.0 - $84,321.0 - **Contract:** Temporary contract - **Skills:** Microsoft Excel, Data Analysis, Software Applications, Microsoft Outlook, Microsoft PowerPoint, Student Information Systems, People Soft, Banner Advertisement - **Published:** October 20, 2026 - **Apply:** https://www.sdccdjobs.com/postings/17655/pre_apply ## About the Role * Work in a team environment and have excellent communication skills. * Multi-task, maintain accurate and complex files, as well as compute statistical data, and prepare reports. * Knowledge of financial aid business processes in a higher education setting. * Interpret rules, laws, regulations, policies and procedures related to students. * Use independent judgment, work independently with little to no direction. * Ability to develop organizational systems to meet schedules and timelines. * Familiarity with PeopleSoft, Colleague, or Banner. * Two to three years of increasingly responsible experience involving the interpretation and application of rules and regulations, preferably in a student services program. ## Description Applications are currently being accepted for a Student System Support Technician in the Educational Services Division's District Student Services department, located at the District Admin Office. Hours are Monday through Friday, 8AM-5PM. Selected candidate must be willing to adjust work days/hours based on the department's needs., Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application. Commitment to Diversity: All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals. Click for the EEO / Diversity / Nondiscrimination - Policies and Procedures: https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx Special Instructions to Applicants: To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee. Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email. We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply., * Submit "official" college transcripts as stated on application (even if a degree is not a requirement for this position); * Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); * Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment); * Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, * Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices., 4. * Describe your experience working in financial aid or a related department in a higher education setting. (Open Ended Question) 5. * Please describe your experience, knowledge, and skills that you feel qualifies you to work in this position. (Open Ended Question) 6. * Describe your experience developing and composing documents such as training materials, procedures, and user manuals. Provide two examples and describe your level of involvement. (Open Ended Question) 7. * Describe your experience working as part of a team and contributing to the goals of a department or organization. (Open Ended Question) 8. * Please describe your organizational skills, including your ability to meet and manage numerous deadlines. (Open Ended Question) 9. * Describe your experience interpreting data and information. What methods were used to present the information? (Open Ended Question) 10. * Describe your experience working with a Student Information System in a higher education setting. Include details of your experience analyzing, evaluating, trouble shooting and testing functionality and business processes. (Open Ended Question) 11. * Please describe what computer software you use (e.g., Excel, Outlook, PowerPoint, etc.) and your level of expertise. (Open Ended Question) 12. * Describe a project in which you have had leadership and/or coordination responsibilities. Be specific about your role and your relationship with colleagues or work team. (Open Ended Question) 13. * List the computer software programs you use, the purpose for which you use it and the evaluation of your proficiency on each (excellent, good, average, below average). (Open Ended Question) 14. * The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups. (Open Ended Question) Required & Optional Documents Required Documents 1. Cover Letter 2. Résumé Optional Documents