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# Social Media Specialist

- **Company:** Social Factor
- **Location:** Phoenix, AZ, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Apple Mac Systems
- **Published:** October 20, 2026
- **Apply:** https://www.juju.com/job/23_26265122E15C0DFC8FBFA2E872EB4C78

## About the Role

If you are a US-based or UK-based, Social Media Community Moderator, we'd love to hear from you. We are looking for project based, temporary or part-time work moderators working in English and Indonesian.

The Community Moderator role will work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available.

Temporary Language Community Moderator Requirements:

Native-level understanding of Indonesian language

Deep understanding of respective language pop culture, nomenclature, cultural references, and slang

Able to understand client's brand voice & accurately engage with users

Previous social media moderation experience is required and live stream moderation is a plus

Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus

Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows

Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)

Excellent spelling and grammar skills (skills and/or language test will be given for final candidates)

Strong willingness to learn and think critically; a proactive approach

High energy with the capability to multitask in a dynamic, rapidly growing organization

Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts

Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.

Personal computer with minimum of Windows 10 and macOS 12.X

Personal internet speed requirement of a minimum of 150 mbps

## Description

Social Factor is always looking for great moderation talent with Indonesian language experience. We'd love to hear from you if you have interest in working with us on a project/gig or temporary basis. We offer flexible schedules to fit all lifestyles. Some of our work is 24/7 so if you are an early bird or a night owl, we may have something for you! Our client needs are constantly changing and growing so we'd love to get to know you and understand your experience. When a match comes along, someone from our team will reach out to see if you are available and interested in pursuing the opportunity.