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# Solutions Architect

- **Company:** Harmonic, Inc.
- **Location:** UK
- **Salary:** £98,000 - £113,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Bash Shell, Cursor, Python (Programming Language), Windows PowerShell, Perplexity AI, Scripting, GitHub Copilot, AI-powered Productivity Tools, Microsoft InTune, Casper Suite, Claude, Google Gemini, GPT
- **Published:** October 21, 2026
- **Apply:** https://www.totaljobs.com/job/solution-architect/harmonic-security-job108170596

## About the Role

* A proven track record in a solutions architect, solutions engineering, or pre-sales engineering role in the enterprise security space
 * Hands-on, day-to-day experience with AI productivity tools - both browser-based (ChatGPT, Gemini, Perplexity) and application-integrated (Claude, Claude Cowork, GitHub Copilot, Cursor) - and a practical understanding of how these tools handle sensitive data in enterprise environments
 * Demonstrated ability to thrive in fast-moving environments. Highly organized, able to manage competing priorities and a high volume of concurrent engagements, context-switch quickly, and make sound judgment calls about where to focus without waiting for direction
 * Hands-on experience deploying and managing software in enterprise environments, including working with MDM solutions such as Intune, JAMF, and Kandji
 * Comfort operating in ambiguity. Confident using new tools and environments, and troubleshooting live issues under pressure
 * Scripting experience (Python, shell, PowerShell, or similar)
 * A proactive, hands-on mindset. You take ownership, solve problems independently, step up for new challenges, and support the people around you

Bonus Points if You Have

 * Experience in customer-facing post-sales roles such as technical customer engineering or technical account management
 * Familiarity with value-driven solution selling. Able to connect technical capabilities directly to customer business outcomes and articulate ROI throughout the sales cycle

## Description

Harmonic exists to help enterprises adopt AI safely and at scale. We hold ourselves to that same standard. Everyone here actively leverages AI tools to perform their best work - from deep research and writing to building robust processes and automating complex workflows. We expect every new hire to bring a genuine curiosity for AI and a commitment to using it to work smarter, faster, and with greater creativity.

For some, this involves tinkering and remaining open to emerging tools; for others, it means architecting entirely new systems with AI at the core. We will be transparent about expectations for every role and provide the tools and support needed for you to thrive.

About the Role

You'll play a key role in helping prospective and existing customers understand how Harmonic can address their unique challenges.

Your days will be a mix of engaging with prospects and existing clients to demonstrate the capabilities of our product through technical storytelling, building proof of value (POV) plans, and executing them smoothly and successfully. Our Solutions Architects are experts in bridging the gap between the customer and our product and engineering teams, ensuring that real-world customer requirements are clearly understood, helping to drive the evolution of our product.

Success in this role means building strong relationships with customers, guiding them through their AI adoption journey, and ensuring they feel confident and empowered to use Harmonic's solution to its fullest potential.

What You'll Do

 * Responsible and accountable for all pre-sale technical activities
 * Collaborate closely with customers to create and execute tailored POCs that highlight how Harmonic simplifies data protection for the GenAI era
 * Work as part of the EMEA/DACH sales team to close new business opportunities and support existing customers through the lifetime of their contracts
 * Work closely with product and marketing to turn deep technical insights into compelling content and messaging
 * Stay on top of the competitive landscape to help shape our story and spotlight what makes Harmonic stand out