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# Time & Pay Solutions Specialist

- **Company:** Leidos, Inc.
- **Location:** Reston, VA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $41,600.0 - $75,200.0
- **Contract:** Permanent contract
- **Skills:** Databases, Costpoint, Microsoft Office
- **Published:** October 21, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88668279/1

## About the Role

* High school diploma/GED and 2+ years of payroll or timekeeping experience.
 * Experience with Deltek, Costpoint, and or any other timekeeping systems.
 * Deadline oriented and ability to multi-task.
 * Proven working experience in providing customer phone and ticket support.
 * Strong Client-facing and communication skills.
 * Strong knowledge of time charging and payroll policies/procedures, adhering to company and federal labor laws.
 * Working knowledge of helpdesk software, databases, and remote control.
 * Experience supporting payroll and/or timekeeping processes.
 * Ability to research and resolve employee questions and issues.
 * Strong customer service and communication skills.
 * Strong organizational skills and attention to detail.
 * Ability to work independently and as part of a team.
 * Strong problem-solving skills.
 * Experience handling confidential employee information.
 * Proficiency with Microsoft Office.
 * Experience working with payroll, timekeeping, or case management systems.
 * Ability to work U.S. East Coast business hours and additional hours as needed.
 * U.S. citizenship required with the ability to obtain a security clearance as needed.

Desired Qualifications:

 * Experience researching payroll and timekeeping issues.
 * Experience working with HR, Payroll, Legal, or other internal teams.

## Description

Leidos is seeking a customer service-oriented Time & Pay Solutions Specialist to join our Corporate Payroll team. This position provides high-volume support to employees and managers related to timesheets, payroll, and other pay-related matters., * Serve as a point of contact for employee and manager questions related to timekeeping and payroll, researching issues and providing guidance or escalation as appropriate.

 * Assist employees with time sheet entries and corrections in the system of varying complexity in accordance with established timekeeping and payroll procedures.
 * Review payroll and timekeeping information to identify issues and assist with resolution.
 * Assist employees and managers with timecard questions and transactions.
 * Process garnishments and garnishment refunds in accordance with established procedures.
 * Process Notification of Change (NOC) and direct deposit returns and assist with employee banking and payment issues.
 * Respond to a high-volume of employee inquiries through phone and case management systems, providing research, guidance, resolution, or escalation as appropriate.
 * Process Approver Group and Modifier Group tickets, including updates to manager approval groups for timecard approval and required follow-up.
 * Provide payroll and timekeeping information to HR, Legal, management, and other teams as needed.
 * Support payroll and timekeeping audits, reporting, and special projects.
 * Identify recurring issues and escalate when needed.
 * Maintain confidentiality of employee and payroll information.
 * Perform other duties as assigned.