> Markdown version of [/jobs/ext/3852004-help-desk-analyst](https://www.wearedevelopers.com/jobs/ext/3852004-help-desk-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Analyst - **Company:** TEKSYSTEMS INC. - **Location:** Atlanta, GA, United States - **Experience:** Starter - **Salary:** $41,600.0 - $45,760.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, Virtual Private Networks (VPN), Remote Access Technology, Servicenow - **Published:** October 21, 2026 - **Apply:** https://www.atlantacareerpath.com/job.asp?id=3462142089&tx=JK5549FFL&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Help desk, Phone support, Support, Customer service, Active directory, Windows, Help desk support, Vpn, Troubleshooting, helpdesk troubleshooting Top Skills Details Help desk,Phone support,Support,Customer service,Active directory,Windows,Help desk support,Vpn,Troubleshooting Additional Skills & Qualifications excellent communication, professional, polished, and articulate. ## Description A healthcare facility is in need for additional support on their Helpdesk. They are in need of some extra resources in support of their helpdesk and taking calls, helping with getting remote access and vpn issues set up. They would like candidates to be very polished, professional, very logical in their thinking and how they ask and answer questions. Northside uses ServiceNow so experience with that would be a plus. This will be a contract to hire.